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Nucor Harris Rebar
Slidell, LA | Full Time
$79k-112k (estimate)
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Nucor Harris Rebar
Slidell, LA | Full Time
$62k-81k (estimate)
1 Month Ago
Nucor Rebar Fabrication South Central
Slidell, LA | Full Time
$62k-81k (estimate)
1 Month Ago
Service supervisor
$62k-81k (estimate)
Full Time 1 Month Ago
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Nucor Rebar Fabrication South Central is Hiring a Service supervisor Near Slidell, LA

Job Details

Division : Nucor Rebar Fabrication South Central

Location : Slidell, LA, United States

Other Available Locations : N / A

Short Description

Manage the detailing services and post-sale functions so that work assigned to the location is properly detailed and coordinated with customers.

Coordinate outside detailing requirements and contracts with vendors. Supervise / train new detailers. Supervise detailers and ensure performance standards are being met.

Ensure that the work environment is safe and encourages productivity and a quality end product.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Basic Job Functions :

  • Must adhere to Nucor’s safety programs and standards.
  • Demonstrate leadership consistent with Nucor’s vision and values.
  • Taking Care of our Customers by leading the following post-sale functions across the division :
  • Detailing and Project Management - end to end coordination from order to cash.
  • Oversee efforts to ensure Nucor Rebar Fabrication fulfills contractual obligations on the assigned projects.
  • Work closely with all departments, actively support, and drive our commercial strategy of creating value and getting paid through customer partnerships, differentiated products and solutions, profitable outcomes for our customers, and high-level project management.
  • As an engaged member of the division management team, lead, develop, and execute on the business strategies including safety, quality, cost, productivity, profitability, and commercial excellence.

This position will lead, model, nurture, and advance the Nucor culture.

  • Produce monthly forecasting reports to see how well they’re doing in achieving post-sales targets and budgets.
  • Set objectives, provide coaching and monitor performance of the post-sale team.
  • Assign all detailing work for (the location) to an appropriate detailer so that detailing can be done efficiently and in accordance with customers’ delivery needs.
  • Oversee the productivity and work quality of the detailers to ensure efficiency, accuracy, and quality of presentation.
  • Manage the assignment of detailing to outside vendors so that high-quality purchased detailing is obtained at fair rates.
  • Manage the contacts between detailers and customers’ offices or job sites so that accurate information regarding delivery requirements is always at hand and so that problems can be resolved or avoided.
  • Review all change orders to contracts being detailed in-house or by outside vendors for profitability, ensure customers are properly advised of, obtained approval, and invoiced in accordance with contractual requirements.
  • Review all customer back-charges on contracts detailed in-house or by outside vendors; coordinate with sales personnel so that fair and reasonable settlements can be negotiated and so that similar problems do not repeat.
  • Review and approve all invoices from vendors (post-sale) as required.
  • Manage the performance appraisal process and recommend appropriate salary adjustments as needed for all detailing personnel.
  • Provide consulting services to other Nucor Rebar Fabrication locations as appropriate.
  • Manage the recruitment, hiring, orientation, and training of new detailer employees and support personnel.
  • Keep apprised of any technological developments in detailing methodology and equipment and make appropriate recommendations to management so Nucor can detail as efficiently and effectively as possible.
  • Produce reports as requested by management.
  • Possess a thorough knowledge of CRSI and the Manual of Standard Practice.
  • Perform other duties as requested by the Branch Manager.

Minimum Qualifications :

  • Legally authorized to work in the United States without company sponsorship now or in the future.
  • Vocational certificate in CAD design / drafting issued from an accredited school or college, or equivalent.
  • At least ten years of experience as a rebar detailer or equivalent industry experience with at least six years’ experience with the Nucor detailing system (Rebar CAD) or other CAD based detailing system.
  • At least three years of experience as a supervisor of detailers

Detailed Selection Criteria :

  • Experience in customer relations and resolving problems or disputes.
  • Effective skills in communication, motivation, performance evaluation, and customer service
  • Basic knowledge of contract law, standard business practices, and human relations

Preferred Qualifications :

Two-year technical degree from an accredited school or college

Special Demands

  • Work schedule may include hours beyond the normal business day.
  • Travel will be required, including an overnight stay as needed.
  • Must maintain strict confidentiality regarding personnel situations and certain customer and management information.

Physical Demands

  • Typical office activities
  • Walking, sitting, standing, bending.
  • Using hands to operate objects, tools, computers, and other electronic equipment.
  • Lifting / handling computers and related equipment
  • Vision abilities including close vision and adjusting focus.
  • Moderate noise level
  • Last updated : 2024-05-23

Job Summary

JOB TYPE

Full Time

SALARY

$62k-81k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

08/07/2024

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The job skills required for Service supervisor include Customer Service, Leadership, Coordination, Team Management, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.

If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Supervisor job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Supervisor jobs

At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.

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Step 3: View the best colleges and universities for Service Supervisor.

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