3 customer experience coordinator healthcare staffing Jobs in phoenix, az
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Customer Experience Coordinator - Healthcare Staffing
$65k-86k (estimate)
Full Time | Skilled Nursing Services & Residential Care
3 Days Ago
NurseCore is Hiring a Customer Experience Coordinator - Healthcare Staffing Near Phoenix, AZ
Customer Experience Coordinator – Healthcare StaffingNurseCore is a national leader in the healthcare staffing field. The Customer Experience Coordinator will play a pivotal role in the overall experience for our clients, the onboarding employees, and the healthcare facilities we collaborate with. As a Coordinator, your tasks will revolve around recruitment assistance, credentialing support, scheduling, technology troubleshooting, data entry, telephonic outreach, and post-placement follow-up. This position demands strong organizational skills, outstanding communication abilities, and a customer-first approach. We offer competitive compensation, benefits, and the chance to build a rewarding and fulfilling career. Join us at the heart of healthcare, apply today!
Duties & Responsibilities
Experience: Prior experience in a similar role or customer management is preferred.
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Duties & Responsibilities
- Recruitment Assistance: Work closely with the Success Manager to process and interact with candidates
- Credentialing and Compliance: Assist in verifying credentials and maintaining accurate records
- Scheduling and Facility Coordination: Provide support with scheduling tasks and address related inquiries to ensure smooth operations
- Technical Support: Offer support during virtual interactions and address technical issues promptly
- Data Management: Ensure accurate data entry of client information into our system, adhering to data standards
- Telephonic Outreach: Collaborate with the sales team for telephonic interactions and potential business development efforts
- Post-Placement Follow-Up: Ensure successful client placements and gather feedback post-placement
- Supports and exemplifies AWESome company initiatives
- Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously
- Excellent written and verbal communication skills with a customer-focused approach
- Proficiency in using recruitment software, applicant tracking systems (ATS), staffing software and other relevant tools
- Ability to address technical issues during virtual interactions
- Technical aptitude to troubleshoot standard technology issues during virtual interactions
- Attention to detail and accuracy in data entry and recordkeeping
- Ability to work collaboratively in a team environment and adapt to changing priorities
- Sales-oriented mindset with the ability to identify opportunities and contribute to business growth
- High level of professionalism, integrity, and confidentiality
Experience: Prior experience in a similar role or customer management is preferred.
#CORP123
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Job Summary
JOB TYPE
Full Time
INDUSTRY
Skilled Nursing Services & Residential Care
SALARY
$65k-86k (estimate)
POST DATE
06/29/2024
EXPIRATION DATE
07/27/2024
WEBSITE
nursecore.com
HEADQUARTERS
GAINESVILLE, FL
SIZE
3,000 - 7,500
FOUNDED
1986
TYPE
Private
CEO
LESLIE ZWIN
REVENUE
<$5M
INDUSTRY
Skilled Nursing Services & Residential Care
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