Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently looking for a Social Media Specialist to join our team. In this role, you will be responsible for managing the respective social media channels of both the credit union and foundation by executing social media strategies that engage members, highlight select employer groups, and promote community partners. You will strategize creative ways to integrate the Nusenda brand into conversations with members to enhance the organization's overall reputation, with a deep understanding of our members, partners, and the communities we serve. Additionally, you will partner inter-departmentally with team members and credit union departments, and externally with community partners.

To thrive in this role, you should have three to five years of similar or related experience and a Bachelor’s Degree in Business Administration, Marketing, or other related field. Credit Union or Financial Institution experience preferred. This position is a combination of problem solving, project management/planning, creativity, selling/negotiation, and public speaking/presenting.

Key Skills and Experience:

• Experience with daily social media scheduling and monitoring through social media tools including Hootsuite and other online tools.
• Financial Services and/or non-profit experience preferred.
• Experience analyzing and understanding social media metrics preferred.
• Ability to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
• Ability to effectively communicate with internal and external customers appropriately via in person, email etc.
• Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
• Knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
• Ability to adapt quickly to change and proactively communicate.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.