We are seeking a dynamic and dedicated Patient Services Manager to oversee and enhance patient engagement with our dietary services department at a local regional medical center. The ideal candidate will be bilingual in English and Spanish, possess a degree in food or nutrition, demonstrate exceptional interpersonal skills, and have prior experience working within a healthcare setting. This role requires a proactive and outgoing individual who is passionate about providing high-quality patient care through nutrition services.

• Collaborate with healthcare providers to assess patient nutritional needs and develop individualized meal plans.
• Communicate effectively with patients and their families to address dietary preferences, restrictions, and concerns.
• Proactively address patient feedback and implement strategies to enhance overall satisfaction with dietary services.
• Serve as a liaison between English-speaking and Spanish-speaking patients and staff, facilitating effective communication and understanding.
• Translate written materials, signage, and instructions as needed to ensure accessibility for Spanish-speaking individuals.
• Ensure compliance with regulatory standards, including sanitation, food safety, and dietary guidelines.
• Conduct regular audits and inspections to assess departmental compliance and identify areas for improvement
• Implement quality assurance measures to maintain high standards of food quality, service delivery, and patient satisfaction.

• Bachelor's degree in food science, nutrition, dietetics, or a related field required.
• Bilingual proficiency in English and Spanish, both written and verbal, is essential.
• Previous experience working in a healthcare setting, preferably in dietary services or patient nutrition.
• Strong interpersonal skills with the ability to communicate effectively with diverse populations.
• Proven leadership abilities, including experience in staff supervision and team management.
• Knowledge of nutrition principles, dietary guidelines, and meal planning techniques.
• Familiarity with regulatory requirements and quality standards related to dietary services in healthcare facilities.

**Benefits:**

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Professional development opportunities and ongoing training support.
• Opportunity to make a meaningful impact on patient care and satisfaction within a collaborative healthcare environment.