Above and Beyond Pet Care Hospital is seeking a full time Front Desk Receptionist to jour our 2 doctor practice!

Front Desk Receptionist Duties:

Greet all clients in a prompt and welcoming manner - our receptionist is the client's first impression of our hospital.

Answer incoming phone calls in a high call volume reception setting.

Schedule and confirm patient appointments in accordance with established processes to maintain hospital flow and quality of care.

Perform activities such as client check-in/outs, answer questions, complete paperwork, process payments, explain fees, prepare invoices, etc.

Help clients with the purchase of pet food, prescriptions, and other retail items.

Triage of same day sick and emergency appointment requests.

Provide compassionate assistance to clients during their pet's end of life stage.

Enter client data into computerized client records database.

Process incoming and outgoing email and correspondence.

Complete end of day reporting and balance funds drawer.

Maintain the cleanliness of waiting room and stock supplies as needed.

Cleanup of animal "accidents" in the lobby area will be part of the daily routine.

Other tasks as assigned.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.