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**Member Service Representative**
**Credit Union:**
Waterfront Credit Uniono
**Region:** Seattle, WA
**Type:** Staff
**Contact:** Sherrie Kunishige
**Phone:** (206) 622-8415
**Closing:** 8/31/2021
**Job Description:**
Provides prompt, professional, helpful, knowledgeable and courteous member service. Accurately handles members financial transactions according to the Credit Unions policies, procedures and guidelines which include:
* Performing cashier functions for individuals as well as the ATM and Vault
* Opening new accounts and adding new services to existing accounts
* Receive and process service requests; identify, research and make recommendations to members
* Offer products and services to help members financial well being
* Serve members in person, over the phone and online
Education: High school graduate or equivalent. Direct bank/credit union related work experience required
Language Skills: Ability to read and comprehend complex instructions, short correspondence, and memos. Ability to write clear and concise correspondence. Ability to effectively present information in one-on-one and small group situations to members, and other employees of the organization
Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
Job Type: Full-time
Pay: $15.75-$19.80
COVID-19 Considerations: To keep our staff as safe as possible, we have clear plastic barriers, and provide masks, gloves and hand sanitizer.
Apply by Email
Full Time
$39k-47k (estimate)
06/26/2024
07/14/2024
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.