Facilities Coordinator

Posted: 6/17/24

Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts!

ORGANIZATIONAL SUMMARY

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide.

POSITION SUMMARY

Reporting to the Director of Facilities, the Facilities Coordinator will provide general support for daily office and administrative services at the Long Island City/Kew gardens Queens Supervised Release locations. The Facilities Coordinator is an integral part of the Facilities Management Team, which strives to support a well-maintained office infrastructure and to provide the highest quality customer service in a responsive and efficient manner to all employees and stakeholders.

PRIMARY RESPONSIBILITIES

Customer Service and Communication

• Reviews and submits employee supply and work requests to Facilities Manager/Director for
• Works with other internal departments to coordinate agency sponsored events and participation in external events with partners and stakeholders.
• Responds to, and records reports of environmental hazards, alerting the Facilities Manager and/or Director of all matters requiring attention.
• Serves as a liaison between the Facilities department and building management

Facilities and Maintenance Skills

• Performs repairs such as mechanical, hardware, and painting; places call for repairs and service of office equipment, as needed.
• Assembles furniture and support equipment.
• Assists Facilities Department in keeping the workspace professional and clutter
• Performs routine inspections of all agency locations and submits reports to Facilities Director
• Assist with the maintenance of company vehicles including periodic inspections and scheduling of service appointments.

Purchasing and Supply Management

• Tracks and submits supply inventory levels to the facilities manager for
• Coordinates incoming and outgoing deliveries, and courier
• Assists in the maintenance of inventory for small office supplies and
• May provide other administrative support, data management, clerical or other duties as

QUALIFICATIONS

This is a very visible role with forward-facing responsibilities and a customer service-oriented focus.

Organization and Problem-Solving Skills

• Highly organized with the ability to prioritize and balance multiple tasks and work effectively in a deadline-driven environment
• Must be able to work independently and carry-out directives with minimal
• Approaches daily work with a solution-driven attitude and a willingness to take a hands-on approach to resolving challenges.
• Ability to use critical thinking, common sense, and creativity in daily
• Attentive to details with the ability to quickly identify discrepancies and proofread documents for accuracy.

Communication and Interpersonal Skills

• Professional interpersonal skills with a demonstrated ability to handle feedback, questions and complaints with tact.
• Strong communication skills (confident, approachable, and articulate) in both written and personal interactions and communications
• Displays an energetic and adaptable attitude to changing
• Commitment to improving and creating an inclusive and comfortable office environment for

Facilities Management and Technical Skills

• Must be able to handle occasional heavy lifting up to 50 with or without tools or assistance.
• Understands and models’ best practices and rules for workplace
• Strong aptitude for working with numbers (for purchasing reports, invoice reconciliation or calculation of service fees)
• Familiarity with Excel for data management and Outlook for scheduling and email communications
• Proficiency in MS Word, including the ability to create tables, publications and mail merge
• Willingness to travel within the 5 boroughs as needed; occasional flex hours to perform operational assessments in the boroughs/QSRP operations*

Education and Experience

• High School Diploma or GED
• 2 years of experience in an administrative or facilities support role. Preference will be given to those with experience in office management, facilities management, or relevant area of experience.
• Valid driver’s license

SALARY: $60,000 - $65,000

LOCATION: This role will primarily support our Kew Gardens and Long Island City locations, but the ideal candidate must be willing to travel within the 5 boroughs as needed; occasional flex hours to perform operational assessments in the boroughs/QSRP operations.

*Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role.

BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development.

Note: This position is expected to operate on a hybrid schedule with in-person work at least 3 days per week this will vary due to agency needs, the ideal candidate must remain flexible. The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. Terms and conditions are subject to change based on business needs and prevailing public health guidelines.

Only those candidates being considered will be contacted.

The New York City Criminal Justice Agency is an Equal Opportunity Employer

CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.