The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
The Treasury and Payment Services Division is responsible for overseeing all City payment websites, the payment processing of tax returns, property recording forms, parking violation programs, and the collection of delinquent accounts, and oversees the agency’s management of the City’s cash balances and its relationships with banking institutions. Treasury and Payment Services is also responsible for collecting outstanding violations issued by City agencies and adjudicated by the Environmental Control Board.
Citywide Payment Services and Standards (CPSS) is the official provider of online and mobile payments to all City agencies, ensuring efficient and compliant revenue collection. CPSS also provides point-of-sale software, third-party and self-service payment kiosks for agencies’ in-person locations. CPSS is responsible for managing the planning and implementation of credit and debit card, eCheck, Paypal, and Venmo payments, including FMS integration, bank-to-book revenue reconciliation, and automation and PCI-DSS compliance.
The NYC Department of Finance is actively engaged in developing best-practices to counter the growth of online payment fraud in our online and mobile channels. Our CPSS unit recently implemented several technologies to identify patterns of fraud and prevent it before it occurs. Now that we have an effective set of tools we will incorporate them into routine daily operations.
Under Supervision Of CPSS Staff, The College Aide Will

• Build or refine financial models to estimate the total cost to the City of New York of fraudulent payments.
• Create, review and refine the dashboard activity reports needed to manage this program going forward.
• Be “beta-tester” for operational procedures based on those reports.
• Establish a repeatable process to conduct periodic assessments of emerging fraud schemes and technologies.
• Propose priorities for upcoming development cycles.

Minimum QualificationsFor Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology)Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow)Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
Preferred Skills

• MS Office skills, with an emphasis on PowerPoint and basic and advanced Excel Visio a plus. - Skilled using data analysis and visualization tools to create charts and graphics for presentations and reports. - Familiarity with MS Teams or similar collaborative work platforms. - Minimum of 9 credits of coursework in at each of least two of the following: Economics Financial Analysis Data Science Mathematics Software Development Business. - Advanced online and analog research skills and experience (i.e., college and graduate level coursework submissions/capstone projects/theses, etc.) - Able to demonstrate ability to write clearly, concisely and grammatically in English by providing 2-3 writing samples. - Experience with Python SQL, desirable but not required.

Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $15.50 – $16.35