You haven't searched anything yet.
About NYC Health Hospitals:
Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible
NYC Health Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description:
The New York City Health and Hospital’s Contact Center serves at the front line of our organization often connecting patients to care as the first point of contact. We have a passionate and dedicated team focused on providing the best experience for our patients, Ambulatory Care facilities, and providers. Our team connects patients to needed medical services by partnering with leaders across the system to ensure an efficient and effective workflow is in place. We are also constantly working to improve our technological infrastructure to give patients the best options to communicate with us through their channel of choice.
The Contact Center Representative may be the patient’s first point of contact and serves as a liaison between patient, provider, practices and clinics as well as insurance providers. They are committed to providing exceptional patient experience in supporting and scheduling Ambulatory Care appointments across the enterprise and responding to patient inquiries.
Daily tasks include:
Minimum Qualifications:
Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
Department Preferences
Knowledgeable in:
NYC Health and Hospitals offers a competitive benefits package that includes:
Full Time
$42k-55k (estimate)
06/26/2024
07/12/2024
nychealthandhospitals.org
NEW YORK, NY
15,000 - 50,000
1987
Private
ELIJAH THOMAS
$5B - $10B
Ambulatory Healthcare Services
NYC Health + Hospitals operates a network of hospitals, trauma centres, nursing homes and post-acute care facilities.