1 Community Service Aide Job in Manhattan, NY
NYC Housing Authority is Hiring a Community Service Aide Near Manhattan, NY
Community Service Aide
Community Service Aide
- NYC HOUSING AUTHORITY
- Full-Time
- No Exam Required
Job Description
The New York City Housing Authority is seeking a City Seasonal Aide for the Resident Relocations Services Department. This role is to support relocation of NYCHA residents at developments where planned major modernization or unplanned urgent repairs are required, including repairs to address health and safety issues. Reporting to the Community Associate, of the Resident Relocations Services Department, the City Seasonal Aide will be responsible for the following:
Key Responsibilities
- Build and maintain strong relationships with NYCHA families and third-party vendors.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders.
- Perform various office tasks, including filing, data entry, and answering phone calls to third-party vendors.
- Keep accurate records and assist with documentation related to resident relocations.
- Some assignments may involve fieldwork, where you’ll actively engage with residents and assess their needs.
- Participate in the development of a comprehensive Needs Assessment for residents. This assessment will guide decision-making and resource allocation during the relocation process.
- Collaborate with residents to schedule environmental health and safety apartment inspections. Ensuring safe living conditions is a top priority.
- Facilitate the delivery of prepaid cards to residents who are being relocated to hotels. These cards provide essential financial support during the transition.
- Appropriate follow-up on assignments.
NYCHA residents are encouraged to apply.
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Minimum Qualifications
The ability to understand and carry out simple instructions; in some cases the ability to speak Spanish may be required. There are no formal education requirements for this position.
Preferred Skills
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.Residency Requirement
NYCHA has no residency requirements.Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
- Experience Level:Experienced (Non-Manager)
- Category:Policy, Research & Analysis
Job Summary
Full Time
$89k-125k (estimate)
09/13/2024
11/11/2024
The job skills required for Community Service Aide include Customer Service, Microsoft Office, Data Entry, Analysis, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Service Aide. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Service Aide. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community Service Aide positions, which can be used as a reference in future career path planning. As a Community Service Aide, it can be promoted into senior positions as a Community Development Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Service Aide. You can explore the career advancement for a Community Service Aide below and select your interested title to get hiring information.
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