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NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery.
We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services.
At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.
We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram .
Position Summary :
We have an exciting opportunity to join our team as a Office Assistant - NYU Langone Medical Associates - Patchogue.
In this role, the successful candidate Responsible for providing basic front-desk support for clinical intake operations.
May be responsible for pre-authorizations and certifications with the exception of surgical procedures.
Job Responsibilities :
Screens telephone callers in pleasant and a professional manner; handles call; take messages or directs caller to appropriate person or area.
Schedules routine appointments, follow-ups for visits and procedures that do not require or have already been pre-authorized.
Refers all inquiries regarding pre-authorizations / certifications to the appropriate person. Responsible for collecting and completing any patient related documents.
Assist patient in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments, with appropriate notations in system.
Maintains schedule to ensure no gaps in scheduling system.
Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients andor their representatives.
Obtains insurance information (ID card, member group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure.
On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc.
Follow up with patients and / or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior level staff.
Responsible for collecting co-pays and any other balances owed to institution. Scan all necessary documents (insurance cards, lab requisitions, etc.
into the intake system. Monitors intake work queue for timely intake completion.
g., denial of electronic insurance eligibility, ABN questions / concerns, questions regarding insurance or pay-or restrictions, making payment, multi plan determinations, any and all issues / questions / concerns relating to financial matters) to the appropriate business officecontact.
Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff. Types routine material such as forms and letters, envelopes, etc.
Types materials neatly, accurately and according to instructions.
Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for area section.
Distributes materials according to content of communications and departmental procedures. Logs in materials with respect to time and data when applicable.
Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents / forms to correct destination based on pertinent Medical Center procedures.
Maintains copy for files. Faxes documents in accordance with departmental procedures. Maintains supplies and cleanliness of space, restocks supplies as needed.
Notifies supervisor of any shortage of supplies.
May assist, provide guidance and / or train staff with completing intake related duties.
Minimum Qualifications :
To qualify you must have a High School or equivalent. Excellent organizational, interpersonal and verbal and written communications skills, strong customer service skills, and ability to complete multiple tasks efficiently and thrive in a team work environment.
Knowledge of Microsoft Office, database and internet applications. Light, accurate keyboarding skills.
Preferred Qualifications :
6 months Physician practice office experience. Knowledge of medical terminologyKnowledge of EPIC Ambulatory.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.
We require applications to be completed online.
If you wish to view NYU Langone Hospital-Long Island's EEO policies, please click here . Please click here to view the Federal "EEO is the law" poster or visit https : / / www.
dol.gov / ofccp / regs / compliance / posters / ofccpost.htm for more information.
The salary range for the role is $51,206.56 - $51,206.56Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.
The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Required Skills
Required Experience
Last updated : 2024-07-03
Full Time
$41k-49k (estimate)
07/04/2024
10/04/2024
The job skills required for Medical office assistant include Customer Service, Scheduling, HIPAA, Confidentiality, Communicates Effectively, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical office assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical office assistant. Select any job title you are interested in and start to search job requirements.
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