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Member service representative
$38k-46k (estimate)
Full Time | Banking 2 Weeks Ago
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O Bee Credit Union is Hiring a Member service representative Near Tumwater, WA

Do you have a passion for helping others? O Bee is looking for great people who want to start building a career and making a difference in their communities.

If this sounds like a great fit for you, apply now for our full-time Member Service Representative position at O Bee Credit Union.

O Bee Credit Union is looking for a full-time Member Service Representative at our Tumwater branch. This is a full-time position with 36 to 40 hours per week, Monday through Saturday between the hours of 8 : 45 and 6 : 15.

We promote a non-corporate culture, believe and practice work / life balance, and offer career advancement opportunities!

We are a community focused financial institution with a long history in the beer brewing industry. As the original Credit Union of the Olympia Brewery, we continue to embrace our brewery heritage in everything we do.

Our sole purpose is to provide top-notch financial services to our members. We bolster this through our "People Helping People" philosophy which enables our team to give back in big and small ways to make our community a better place for everyone.

We have great benefits such as employer fully paid medical, dental and vision, $184.61 a pay period towards dependents, 100% employer paid life insurance and long term disability, up to $300 / yr wellness rewards, 100% 401(k) match up to 4%, $5,000 tuition reimbursement , 11 paid Holidays, 3 weeks of PTO, and Sick Leave.

Required Qualifications :

  • 6 months of customer service experience
  • 6 months of cash handling experience
  • High school diploma or GED
  • Must pass a background and credit check
  • Authorized to work in the USA
  • Previous financial institution experience preferred

Preference will be given to those applicants who have the following :

Symitar Experience, Financial Institution experience, cash handling experience

Application submitted without resume will not be accepted. Recruitment will close once the position is filled. The pay range for this position is $16.28 to $24.40.

O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

Job Posted by ApplicantPro

Last updated : 2024-08-27

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$38k-46k (estimate)

POST DATE

08/29/2024

EXPIRATION DATE

11/28/2024

WEBSITE

obee.com

HEADQUARTERS

LACEY, WA

SIZE

100 - 200

FOUNDED

1955

REVENUE

$10M - $50M

INDUSTRY

Banking

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About O Bee Credit Union

Our History 1955 - O Bee Credit Union becomes chartered. Ted McGill who started the credit union, becomes our first Treasurer and Ben Hazlitt becomes our first President. 1959 - The Olympia brewery donates office space for the first O Bee Credit Union office. Also, Ted McGill becomes the first Treasurer/Manager until his retirement in 1971. 1971 - Robert E. Shogren becomes the Treasurer/Manager until he retires in 1986. 1975 - The Olympia Brewery donates a lot located at 205 Clark Place SE for a new credit union office to be built. 1976 - O Bee Credit Union builds and moves into its new buildi...ng. 1986 - Bruce Cramer is hired as the credit unions President/CEO. 1993 - The credit union Board approves the purchase of land to build a new credit union main branch. 1995 - The credit union moves into their new branch located at 3900 Cleveland Ave SE. 1999 - The credit union purchases a house on 2nd Ave for their Call Center, Card Services, and O Bee Financial Services. 2002 - The credit union converted to a statewide field of membership in April. 2004 - First branch office opens inside Daves Market Place in Tenino. 2009 - O Bees second branch opens in Lacey. 2010 - Bruce Cramer retired after 24 years as CEO. 2010 - James Collins is hired as the credit union's President/CEO. 2012 - O Bee's third branch opens in West Olympia. More
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The job skills required for Member service representative include Customer Service, Cash Handling, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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