Overview

The Catering Manager provides support and assistance with Catering activities as well providing some assistance to the concession managers in the profitable management of concessions operations, as needed.

The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.

The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational / personnel support to ensure the smooth running of any assigned event.

A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards.

The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends.

Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.

The Catering Manager, in this role, will be able to put their insight and experience into opening and starting up a Catering Operation within Beaver Stadium & Pegula Ice Arena.

This role will pay a salary of $60,000 to $70,000.

For FT roles : Benefits : Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Remove Sept 15, 2024

Responsibilities

• Assists in the overall effective management of Catering operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies.

Reports any alcohol service or compliance issues to management immediately.

• Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
• Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
• Assists in vault opening, closing and balancing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Work directly with client to plan, execute and manage events to clients expectations
• Improve and implement systems in training and operations to enhance levels of service
• Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers;

responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.

Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.

Qualifications

Associate’s degree ( or equivalent from two-year College or technical school; or six months to one year related experience and / or training;

or equivalent combination of education and experience.

• three to five (3-5) years of experience in catering or event operations preferred
• Nationally recognized, advanced food service sanitation training course certification preferred.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency : E-mail, Excel, Word, Outlook, Schedule .
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Excellent organizational skills

Last updated : 2024-06-23