1 Guest Experience Representative | Lexington Sporting Club Job in Lexington, KY
Oak View Group is Hiring a Guest Experience Representative | Lexington Sporting Club Near Lexington, KY
Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
- Processes in a timely and professional manner the validation of each guest’s ticket.
- Assists guests as they enter the facility, directs them to their assigned seat/seating area, and intervenes in resolving patron-seating issues.
- Monitors perimeter doors/gates of the facility to prevent unauthorized, non-ticketed individuals from gaining access to the event.
- Provides guests with general information concerning the event and related general services i.e., concession stands, restrooms, first aid etc.
- Monitors the aisles to maintain fire code safety regulations involving pedestrian access and movement.
- Guides guests to exits and/or provide other instructions or assistance in the event of an emergency or evacuation.
- Acts as the first-line contact in dealing with guest requests and assistance.
- Responsible for opening and closing curtains in the respective vomitories as related to the event.
- Distributes programs and other promotional brochures as needed.
- Engages each guest in order to provide the best overall experience for our guests.
- Performs other general customer service duties as required.
- Must have a general knowledge of public assembly operations.
- High School Diploma or equivalent.
- Must have strong interpersonal and problem solving skills.
- Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances.
- Must be willing to work flexible hours, nights, weekends and holidays when required.
- Must be comfortable around heights, strobe lights, pyro, haze, and very loud noises.
- Must be willing to rotate to various positions within a shift.
Job Summary
Full Time
$35k-44k (estimate)
08/08/2024
10/06/2024
oakviewretirement.com
<25
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