1 Resort Service Associate at Serendipity Resort Job in Brownsville, TN
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Resort Service Associate at Serendipity Resort
$63k-89k (estimate)
Full Time | Business Services
1 Month Ago
Oasis Experiences is Hiring a Resort Service Associate at Serendipity Resort Near Brownsville, TN
Job DetailsJob Location
4009 Serendipity Resort & Campground - Brownsville, TN
Salary Range
$14.00 - $16.00 Hourly
DescriptionThe Resort Service Associate - Campground is responsible for providing exceptional customer service to guests in an attentive, friendly and efficient manner. The Resort Service Associate - Campground is responsible for assisting guests in a prompt yet safe manner as they arrive and depart from the property.
Founded in 2014 and based in Annapolis, Maryland, Oasis Marinas (Company) is the premier third-party marina management company in the United States, providing marina owners support across all aspects of marina management while ensuring boaters receive consistent, quality service and experiences. Oasis Marinas was founded by a team of boat owners with deep industry knowledge in facilities management, hospitality, and marketing; the company’s senior management team has decades of experience and a passion for hospitality. At present, Oasis manages multiple marinas across the United States and has an extensive pipeline for additional managed marinas and marina development and consulting projects.
4009 Serendipity Resort & Campground - Brownsville, TN
Salary Range
$14.00 - $16.00 Hourly
DescriptionThe Resort Service Associate - Campground is responsible for providing exceptional customer service to guests in an attentive, friendly and efficient manner. The Resort Service Associate - Campground is responsible for assisting guests in a prompt yet safe manner as they arrive and depart from the property.
- Maintains pleasant, friendly and professional demeanor with all customers, co-workers, and clients
- Acknowledges and greets guests with a professional and friendly demeanor
- Uses salutation of the day and welcomes guests to the location
- Remains positioned in designated areas when not completing tasks
- Assists arriving guests by directing them to their designated campground, and assisting in procedures
- Assists with hook ups to electric pedestals as needed and escalates electrical issues/tripped breakers.
- Assists guests with directions, reservations, troubleshooting, and other inquiries
- Supports all areas of the campground including food and beverage facilities, game centers, stores (as applicable).
- Provides guests with information about campground, internet, and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Explains rates for transient guests and accepts payment
- Completes all tasks in a timely manner as instructed by the General Manager
- Treats guests and associates with courtesy, respect and dignity
- Follows all appearance standards as set forth by Oasis Marinas
- Executes all terms and conditions as set forth in the Oasis Marinas Associate Handbook and other policies and procedures
- Maintains clean, neat work environment including all surrounding areas of campground, facilities, restrooms, trash receptacles, and outdoor area
- Stock and refill all areas in need across property and indicate to leadership if items are running low
- Follows site specific safety and security procedures
- Reports all accidents and incidents observed on shift to supervisor or General Manager immediately
- Reports all potential hazards and safety concerns to General Manager
- Uses only equipment trained to use and operates all equipment in a safe manner
- High school diploma or general education degree (GED)
- Knowledge of camping or camping terms is desirable
- Enjoy providing excellent customer service
- Comfortable being outdoors and on your feet.
- Experience with cash handling and/or food handling a plus
- Medical, Dental and Vision Insurance for Full Time Teammates
- Paid Time Off for Full Time Teammates
- 401K plus matching for Full Time Teammates
- Training
- Great company culture with growth and upward mobility
- Company Values focused on Trust, Action, Service Growth and Purpose
Founded in 2014 and based in Annapolis, Maryland, Oasis Marinas (Company) is the premier third-party marina management company in the United States, providing marina owners support across all aspects of marina management while ensuring boaters receive consistent, quality service and experiences. Oasis Marinas was founded by a team of boat owners with deep industry knowledge in facilities management, hospitality, and marketing; the company’s senior management team has decades of experience and a passion for hospitality. At present, Oasis manages multiple marinas across the United States and has an extensive pipeline for additional managed marinas and marina development and consulting projects.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$63k-89k (estimate)
POST DATE
06/01/2024
EXPIRATION DATE
07/24/2024
WEBSITE
oasisexperience.com
HEADQUARTERS
Willowbrook, IL
SIZE
<25
INDUSTRY
Business Services
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