1 Patient Service Representative PSR Job in Alexandria, VA

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Patient Service Representative PSR

Obgynnova PLLC

Alexandria, VA | Full Time

$59k-75k (estimate)

6 Days Ago

Patient Service Representative PSR

$59k-75k (estimate)

Full Time 6 Days Ago

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Obgynnova PLLC is Hiring a Patient Service Representative PSR Near Alexandria, VA

Job Description

Schedule patient appointments and make reminder calls.

Obtain patient address, contact details, insurance information and medical history.

Greet and direct patients.

Verify patient’s insurance coverage and collect co-payments.

Process credit card payments and balance daily cash deposits.

Maintain patient data up-to-date and verify patient information at every visit.

Work under the guidance of Supervisor and follow departmental policies and procedures.

Inform patients about delays and waiting times.

Review patient accounts, identify delinquent accounts and collect due amounts.

Attend educational online trainings for professional development.

Respond to patient queries and concerns in a professional manner.

Other duties as needed.

Company Description

OBGYNNOVA PLLC is proudly part of Privia Health. We are a Small Private OBGYN Practice, searching for a qualified Patient Service Represenative who is motivated, organized and able to multitask. Must have excellent customer service skills with a smile. You must be able to work independently, and the ability to contribute positively to the team. Excellent customer service is a requirement. Only serious applicants looking for a long-term position should apply. Must be Fully COVID vaccinated to apply.
At least Two years of Patient Care and administrative duties related to OBGYN. AthenaHealth experience is preferred. Bilingual is a plus. Essential Duties & Responsibilities include but not limited to: Some knowledge of surgery scheduling experience, attention to detail, independent problem solving, speaking to patients professionally and answering questions, patient care and triaging calls. Maintain a positive team-oriented attitude and have excellent telephone etiquette.
Other responsibilities include but not limited to: scanning documents into charts and other assigned administrative duties. AthenaHealth EHR essential. Scheduling appointments, patient check in/out and working with Doctors.

Company Description

OBGYNNOVA PLLC is proudly part of Privia Health. We are a Small Private OBGYN Practice, searching for a qualified Patient Service Represenative who is motivated, organized and able to multitask. Must have excellent customer service skills with a smile. You must be able to work independently, and the ability to contribute positively to the team. Excellent customer service is a requirement. Only serious applicants looking for a long-term position should apply. Must be Fully COVID vaccinated to apply.\r\n\r\nAt least Two years of Patient Care and administrative duties related to OBGYN. AthenaHealth experience is preferred. Bilingual is a plus. Essential Duties & Responsibilities include but not limited to: Some knowledge of surgery scheduling experience, attention to detail, independent problem solving, speaking to patients professionally and answering questions, patient care and triaging calls. Maintain a positive team-oriented attitude and have excellent telephone etiquette.\r\n\r\nOther responsibilities include but not limited to: scanning documents into charts and other assigned administrative duties. AthenaHealth EHR essential. Scheduling appointments, patient check in/out and working with Doctors.