1 Collector II Job in Eugene, OR
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OCCU | Oregon Community Credit Union is Hiring a Collector II Near Eugene, OR
OCCU offers $2 per hour in additional compensation for bilingual Spanish-speaking employees who pass a standardized language test.
Location: Eugene, Oregon; Remote in Oregon or Washington after up to two months of on-site training.OCCU is here to enrich lives. We do this by hiring tenacious, humble and big-hearted individuals who are driven to work hard; contribute to an outstanding member experience; support their community through volunteering and advocating for community needs and are dedicated to their own individual growth and development.
As a Collector II, you will partner with members with humility, bigheartedness, active listening and critical thinking to resolve account delinquencies. You will protect and preserve OCCU assets and relationships by establishing payment plans, collecting loan payments and/or recovering collateral while promoting a positive member experience.
Every Day You Will
- Consistently demonstrate alignment with OCCU vision and values.
- Assist in identifying and executing solutions for members.
- Contact members with delinquent accounts to determine the reasons for delinquency and assist members in developing plans to bring accounts to a current status.
- Manage high volume of both outbound and inbound calls.
- Prepare and submit files to management for voluntary or involuntary repossession approval.
- Meet production standards.
- Note collection activity on accounts in the collection system.
- Assist members with guaranteed asset protection (GAP) and debt protection claims.
- Resolve overdrawn account and operation losses.
- Demonstrate knowledge in several areas including bankruptcy, collateral protection insurance (CPI), titles, credit reporting, GAP, Mechanical breakdown insurance (MBI), debt protection, repossessions, account/loan maintenance, deceased member accounts, straw loans and automated clearing house (ACH) setup.
- Coach and train new team members.
- Conduct proficient skip tracing.
- Adhere to the Fair Debt Collections Practices Act.
- Must follow all BSA regulations, including completing CTR reports when applicable, reporting suspicious activity via SAR when applicable and completing annual training.
- Minimum two years of collection related experience.
OCCU Offers a Robust Compensation And Benefits Package Including
- Low-cost medical, dental and vision insurance
- 401(k) retirement plan with employer match
- Paid time off in addition to 12 paid holidays
- Tuition reimbursement for eligible education and training
- Company-paid long-term disability
OCCU is an Equal Opportunity Employer.
Job Summary
Full Time
$40k-50k (estimate)
07/26/2024
08/05/2024
The job skills required for Collector II include Bankruptcy, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Collector II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collector II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collector II positions, which can be used as a reference in future career path planning. As a Collector II, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collector II. You can explore the career advancement for a Collector II below and select your interested title to get hiring information.
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