Overview: Medical Administration and Support

We are seeking a detail-oriented and organized Medical Scheduler to join our team to work exclusively for our Fortune 50 corporate client. The ideal candidate will have experience in medical administration and scheduling, ensuring efficient coordination of patient appointments and maintaining accurate records. There are two positions for the client, with in - person work in either downtown Houston or San Ramon, California.

Responsibilities:

• Serve as key point for scheduling and management of corporate medical examination programs.
• Occupational health related examinations
• Medical referrals
• Review medical files for completion.
• Enter relevant medical data into electronic health record system
• Ensure that records are reviewed and approved by FFD decision maker on a timely basis.
• Escalate complex issues to admin team lead
• Provide administration support to Americas Regional Medical Teams.
• Respond timely to questions and redirect enquiries on behalf of other team members as needed
• Collate monthly medical/ appointment statistics.
• Type letters, memos and reports for department related issues. Handling correspondence.
• Scheduling appointments, managing calendars, and updating patient records.
• Coordinating meetings, conferences, and other events.

Expectations

The candidate will:

• Deliver personalized and high-level customer service support to our workforce.
• Always maintain medical confidentiality in line with corporate policy and local regulations,
• Maintain a comprehensive, secure, filing system for medical records for Chevron.
• Photocopy, scan and fax documents re medical examinations, results etc. to relevant databases such as electronic medical record.
• Managing new and archived paper medical records into EMR as requested.
• Type dictated/ hand-written/emailed letters regarding employees.
• Demonstrate good communication and organization skills to liaise with external medical providers and patients regarding scheduling of appointments.
• Attention to detail and accuracy in data entry and record-keeping.
• Strong customer service skills and ability to handle sensitive information with confidentiality.
• Handling sensitive data in compliance with local data protection regulations, such as the GDPR.
• Familiarity with Microsoft Excel, PowerPoint and office with ability to proofread, edit, and update as needed.
• Attend any relevant training courses and any other company mandated programs.
• Open and route or respond to mail as appropriate;
• Answer telephone, email or fax enquiries
• Generate expense reports (CTREX)
• Capabilities to grow and adapt as business needs evolve.
• Time management skills to prioritize tasks effectively.

This position offers the opportunity to work in a dynamic healthcare environment, contributing to the smooth operation of patient scheduling and support services. If you meet the requirements and are passionate about healthcare administration, we encourage you to apply for this rewarding position.

Job Types: Full-time, Contract, Temporary

Pay: $30.00 per hour

Expected hours: 40 per week

Healthcare setting:

• Clinic

Medical specialties:

• Occupational Medicine

Schedule:

• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• San Ramon, CA 94583 (Required)

Work Location: In person