3 Shift Manager Front Office Jobs in Atlantic, NJ
Ocean Casino Resort is Hiring a Shift Manager Front Office Near Atlantic, NJ
Position Responsibilities
- Assists the Manager Front Office in hiring, scheduling, training, developing, evaluating and coaching of employees
- Resolves customer complaints in a manner which promotes positive customer relations
- Provides guidance and supervision to supervisors and representatives to ensure courteous guest service
- Ensures the front desk is running smoothly and efficiently on an assigned shift
- Evaluates and adjusts complimentary dollars issued in order to maintain customer profitability
- Maintains communication between various hotel/casino departments and the front desk to ensure prompt and courteous check in/check out of hotel guests
- This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & COMMISSION REGULATIONS
- Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise & stress related to servicing customers in a fast-paced environment
- Must be able to work holidays, weekends, & flexible shifts/hours
- Ability to effectively communicate in English (Read, Write, Speak & Understand)
- Must be able to lift/push/pull up to 20 pounds
- Computer related experience desired including LMS and ACSC
- Customer service experience is required
- Three to five years' experience in a high volume hotel
- Bachelor's degree from a four-year college or university
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
Job Summary
Full Time
$51k-72k (estimate)
03/30/2023
11/18/2024
theoceanac.com
ATLANTIC CITY, NJ
3,000 - 7,500
2018
Private
TERRY GLEBOCKI
$200M - $500M
Related Companies
About Ocean Casino Resort
Ocean Resort Casino owns and operates a chain of resorts that offers dining, accommodation, casinos, golf suites and meeting halls.
The job skills required for Shift Manager Front Office include Front Office, Guest Service, Customer Service, Scheduling, Front Office Operations, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Shift Manager Front Office. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Shift Manager Front Office. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Shift Manager Front Office positions, which can be used as a reference in future career path planning. As a Shift Manager Front Office, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Manager Front Office. You can explore the career advancement for a Shift Manager Front Office below and select your interested title to get hiring information.
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