5 Food safety associate Jobs in Castroville, CA
Ocean Mist Farms is Hiring a Food safety associate Near Castroville, CA
Essential Duties and Responsibilities
Facilitate the relationship between Ocean Mist and our customers
- Address customer & consumer inquiries
- Respond to inquiries via email and telephone
- Review customer requests and save in folders
- Send requested information to customers
- Complete customer questionnaires with support of the Food Safety Supervisor / Food Safety Specialist
Key liaison between sales and food safety for customer requests
- Monitor and update several customer software platforms with Ocean Mist Food Safety Information
- Request business records from sales if applicable
- Collaborate with sales for requests that involve food safety and business
- Log progress or status for on-going projects
Monitor and verify accuracy of Azzule audit data base
- Works closely with food safety to understand what records should be on the site
- Communicate with Azzule technical staff as needed for resolving concerns
Address food safety related complaints
- Answer customer questions and address concerns via phone or email
- Communicate complaints to food safety management to investigate or complete required records
- Save corresponding findings
Compliant trends
- Maintain Customer Complaint Log
- Work with Food Safety and QA to develop a reporting strategy
- Share reports with QA and food safety
- Administrative Clerical Duties : Assist with checking Mailroom / Mailbox
- Assist with dropping off reimbursement and / or invoices at Accounts Receivable
- Assist with picking up reimbursement checks from Accounts Payable
- Assist with Supply Order pickups
Other duties as assigned
Job Requirements and Qualifications
- High school diploma preferred or equivalent years of experience
- Working knowledge of Windows operating system, Word, Excel and Adobe Acrobat
- Strong interpersonal skills, including strong verbal and written communication skills
- Ability to learn new duties with minimal repetition
- Ability to carry out defined procedures and duties with specific instructions
- Bilingual English-Spanish highly desired
Last updated : 2024-05-30
Job Summary
Full Time
$80k-116k (estimate)
05/31/2024
08/30/2024
oceanmist.com
CASTROVILLE, CA
200 - 500
1924
EDWARD BOUTONNET
$50M - $200M
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About Ocean Mist Farms
Ocean Mist Farms, a fourth generation family-owned business and the largest grower of fresh artichokes in North America, is committed to delivering the highest standards in the industry for food safety, product quality, customer service, innovation and sustainability. The companys full line of 30 fresh vegetables includes the award-winning Season & Steam and Ocean Mist Organic product lines. For more information, visit www.oceanmist.com.
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