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Job Description
International Logistics Specialist (Boise)
Job Family:
Cargo Management
Job Title:
International Logistics Specialist (Boise)
Role Summary:
Position is responsible for the successful execution of the Boise International Logistics Service process. Required to follow policies and procedures to provide an optimal level of customer service. Responsible for customer support by coordinating cargo bookings, resolving logistical challenges for outbound cargo, and providing product and service information.
Additional Responsibilities:
Assist with the daily tactical processes that ensure smooth movement of high-value export cargo moving out of North America.
Assist with customer inquiries and concerns.
Troubleshoot and resolve complex challenges involving cargo movement including customs, logistical and technical challenges.
Document and update customer records based on interactions.
Develop and maintain a knowledge base of evolving products and services.
Create and coordinate international bookings for containerized freight.
Core Required Skills and Competencies:
Ability to prioritize and multitask
Critical thinking skills
Positive and professional demeanor
Ability to build rapport with clients
Excellent written and verbal communication skills
Function-Specific Required Skills and Competencies:
Previous experience in logistics, customer service, sales, or other related fields is a plus
Gsuite or Microsoft Office experience is required.
Customs and logistics knowledge is a plus but not required.
Required Minimum Years Experience:
0 to 2 function-related
Required Minimum Education:
Bachelor’s Degree Preferred
Full Time
$79k-98k (estimate)
07/02/2024
07/17/2024
The following is the career advancement route for International Logistics Specialist positions, which can be used as a reference in future career path planning. As an International Logistics Specialist, it can be promoted into senior positions as a Logistics Analyst V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary International Logistics Specialist. You can explore the career advancement for an International Logistics Specialist below and select your interested title to get hiring information.