4 Managed Service Help Desk Support Level 2 Jobs in San Antonio, TX
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Managed Service Help Desk Support Level 2
$49k-61k (estimate)
Full Time
4 Weeks Ago
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Ocean Tomo, a part of J.S. Held is Hiring a Managed Service Help Desk Support Level 2 Near San Antonio, TX
Job DescriptionWe are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment! Position is in our office with onsite client visits when required. We are a customer service company first and an IT company second. We are an outsourced IT provider with clients in San Antonio, Austin and Houston.
We are looking for an experienced IT Professional who has great customer service skills, loves to learn, and is motivated to get problems solved and make people happy daily by solving their technology problems! We hire based on personality and ability to learn. If you have the right attitude we can help you get the right skills.
The position that we are looking to fill is for a full-time Level 2 help desk / field technician.
Candidates should have a thorough knowledge of the following at minimum:
We currently have a 99.7% help desk satisfaction rating. Can you help us improve that score?
A current driver's license, clean driving record, and dependable transportation are necessary.
Applicants must be U.S. citizens.
Must be able to lift up to 50 lbs.
Please send a resume, salary history and the best method to contact you.
Compensation: Flexible for the right candidate
PTO and Benefits included
Salary: $45000 - $55000 per year
We are looking for an experienced IT Professional who has great customer service skills, loves to learn, and is motivated to get problems solved and make people happy daily by solving their technology problems! We hire based on personality and ability to learn. If you have the right attitude we can help you get the right skills.
The position that we are looking to fill is for a full-time Level 2 help desk / field technician.
Candidates should have a thorough knowledge of the following at minimum:
- Ticketing Systems (ConnectWise preferred)
- Anti-Virus and Malware software
- Microsoft Office through 2016 and 365
- Windows 8 / 10 / 11
- Active Directory knowledge
- Remote Monitoring Systems
- Providing remote support
- 365 / GSuite knowledge a big plus
We currently have a 99.7% help desk satisfaction rating. Can you help us improve that score?
A current driver's license, clean driving record, and dependable transportation are necessary.
Applicants must be U.S. citizens.
Must be able to lift up to 50 lbs.
Please send a resume, salary history and the best method to contact you.
Compensation: Flexible for the right candidate
PTO and Benefits included
Salary: $45000 - $55000 per year
Job Summary
JOB TYPE
Full Time
SALARY
$49k-61k (estimate)
POST DATE
06/04/2024
EXPIRATION DATE
07/02/2024
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