Job Title:

Import Agent II

Department:

Imports

Reports to:

Import Manager

Salary Range:

$25 to $30 an hour

Skills & Qualifications:

• 3-year hands-on experience in forwarding, logistics or distribution operations preferred.
• Strong knowledge of geography to assist with the day-to-day movement of freight around the world.
• Highly organized, detail oriented, and ability to multitask.
• Excellent communication skills, both written and oral.
• Strong numerical skills are required.
• High attention to detail and sense of urgency.
• High proficiency in Microsoft Office.

Job Description:

OCEANAIR is currently seeking an experienced Import Agent II in our Peabody Mass office. Our Import Agent II will work efficiently in a team environment to process and secure shipments. Support all sales efforts and quotes as assigned by department manager or supervisor. Complete all departmental activities as needed.

**Schedule for this position may require weekends on a departmental rotation basis.

This position may require working a holiday schedule based on the operation's needs and account requirements.

Job Responsibilities

• Responsible for the movement of goods from another country, ensuring the transit and delivery is made on time. This means liaising regularly with overseas offices, partners or agents and involves all modes of transportation.
• Ensure all necessary paperwork is complete and acceptable for entry to Customs.
• Responsible for ensuring payments due are made before shipment as required, processing all payments and necessary paperwork for accounting purposes according to company requirements.
• May be required to check goods in as they arrive against paperwork to ensure shipments are in good order and accounted for.
• Check manifests, invoices and orders to ensure they are recorded accurately for incoming shipments.
• May be required to arrange the release and transportation of goods received to importer or deliver to party.
• Promote a positive relationship with the client by ensuring excellent, timely and proactive customer service.
• Process data through the company’s system.
• Request information from client, and other correspondence.
• Identify, investigate, and resolve all areas of client concern in a timely and proactive manner. Alert clients to special areas of concern or potential problems.
• Notification of exceptions to planned events promptly to manager, customers, agents and sales staff as appropriate.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

About OCEANAIR Inc (www.oceanair.net)

OCEANAIR has been a leader in international logistics management services and supply chain solutions since 1983. We help companies manage and grow their supply chain operations by offering a complete range of tailored, innovative, and value-added solutions. We provide our customers with superior logistics services and leading-edge data management tools, and they rely on the expertise of our team in all phases of cargo handling, regulatory compliance, and physical warehousing.

At OCEANAIR, we recruit, train, and retain the best talent in the industry. We focus on nurturing our employees by providing our team with an environment that is conducive to fantastic customer support and innovative thought. We always strive for continuous improvement, ensuring that our services are consistent, personalized, and always provide added value.

• Competitive salary and benefits package including medical and dental insurance with employer contribution. 
• Vision insurance 100% paid for by employer. 
• 401(k) plan, generous paid time off, holiday pay and more! 
• Career growth and advancement opportunities 

OCEANAIR Inc. is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.