We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job assumes responsibility for bio-psychosocial assessments, patient education, evaluation, referral to appropriate community resources and supportive and crisis interventions. Applies thorough knowledge and use of the company and community based services to coordinate and implement complex discharge plans; collaborates and communicates (verbally and through the maintenance of the medical record) with the multidisciplinary team to (re) evaluate and respond to patient and caregiver needs including, but not limited to, emotional, social, cultural and spiritual needs in relation to adapting to the patient's medical condition. Additionally, this job may practice clinical social work within the agency only under the supervision of an LCSW employed by the company.
Education
Required - Bachelor's degree in Social Work (BSW) from a university accredited by the Council on Social Work Education (CSWE)
Preferred - Master's degree in Social Work (MSW) from a university accredited by the Council on Social Work Education (CSWE)
Work Experience
Required - Five years of post-bachelor's full time social work experience with a BSW.
Preferred- Two years experience in a medical setting with a MSW.
Certifications
Required - Certified Social Worker (CSW) as verified by the LABSWE OR Registered Social Worker (RSW) certificate as verified by the LABSWE and five years post BSW full time social work experience.
Preferred - Licensed Master Social Worker (LMSW) as verified by the LABSWE preferred, or must schedule and pass LMSW exam within 6 months of employment. Licensed Clinical Social Worker (LCSW) as verified by the LABSWE preferred.
Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of required job information.
• Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Working knowledge of common disease entities and disorders and medical terminology in order to understand acute and ongoing needs of patients and families.
• Working knowledge of an acute and chronic care medical setting, medical terminology and the psychosocial and economic effects of illness and/or trauma upon the patient and their support system.
• Knowledge of heath care systems and public programs such as those funded by Medicare, Medicaid, Medicare Advantage, and commercial insurance plans.
• Strong interpersonal skills necessary to deal effectively and courteously with patients, families, multidisciplinary team members, departmental peers, and community agency personnel.

Job Duties

• Conducts patient assessment interviews, provides referrals and coordinates discharge plans.
• Identifies and provides helpful resources to patients and families.
• Maintains patient records and documents and communicates critical information to the medical team.
• Maintains professional and technical knowledge and required certifications through continuing education and development.
• Utilizes management resources.
• Participates in on-call rotation.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to sit and stand for prolonged periods of time.
Must be able to travel throughout and between facilities.
Must be able to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
There may be an occupational risk for exposure to all communicable diseases
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.
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We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement , as well as the pay transparency policy for more information.
Affirmative Action Policy Statement