7 Patient Access Rep Jobs in Lafayette, LA
Ochsner Lafayette General is Hiring a Patient Access Rep Near Lafayette, LA
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education Required – High school diploma or equivalent
Preferred – Associate’s DegreeWork ExperienceRequired – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience
CertificationsPreferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
Knowledge Skills And Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
- Skills to effectively present information and respond to questions from patients and customers, with proficiency.
- Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
- Good organizational, time management, and conflict resolution skills.
- Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
- Ability to work collaboratively with other departments.
- Ability to exercise sound judgment in handling/escalating difficult situations.
- Provide excellent customer service to all patients, guests, and family members.
- Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
- Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
- Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
- Performs financial analysis of each case and informs patient of financial responsibility
- Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
- Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information.
Affirmative Action Policy Statement
Job Summary
Full Time
$36k-46k (estimate)
07/04/2024
08/01/2024
togethermeansmore.org
Lafayette, LA
Related Companies
The job skills required for Patient Access Rep include Customer Service, Scheduling, Billing, Patient Registration, Confidentiality, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Rep positions, which can be used as a reference in future career path planning. As a Patient Access Rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Rep. You can explore the career advancement for a Patient Access Rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Rep job description and responsibilities
Referring patients to outside agencies when unable to meet their needs.
01/20/2022: Tucson, AZ
They may also liaise with patients and other hospital departments.
02/19/2022: Monterey, CA
Preparing paperwork and documentation for patient discharge and providing guidance for follow-ups after discharge.
02/04/2022: New York, NY
Greeting patients and their families when they arrive to the admissions center.
03/21/2022: Kansas City, MO
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
04/09/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Rep jobs
Learn about the career and establish goals.
04/11/2022: Minneapolis, MN
Gain Experience Through On-the-Job Training.
02/12/2022: El Paso, TX
Patient access representatives may pursue professional certification to showcase their skills and expertise such as the Certified Patient Care Technician (CPCT) credential.
03/04/2022: Paramus, NJ
Most employers require patient access representatives to hold at least a high school diploma or general education diploma (GED).
04/14/2022: Albany, NY
Employers often look for candidates with clerical experience because many of the essential job duties for patient access representatives require similar tasks to office and clerical administration.
03/16/2022: Chico, CA
Step 3: View the best colleges and universities for Patient Access Rep.
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