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About Odaseva:
Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data.
With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations.
Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we’re backed by Salesforce Ventures.
Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data.
It's a great time to join us!
When you join Odaseva, you’ll work alongside some of the most accomplished people in the Salesforce ecosystem.
Your Role:
As a Customer Success Manager, you will be a key contributor to the success of Odaseva.
You’re part Project Manager, Consultant, Product Expert and cross-stream Quarterback. Our Customer Success Technologists’ main goal is to ensure the success and happiness of our strategic customers leading towards increased adoption, retention, customer satisfaction and ultimately, the expansion of the Odaseva footprint.
\nYour responsibilities will include:
Odaseva’s values are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork
Odaseva offers an inclusive, supportive work environment where talented people innovate and grow. In our work together, we seek to be smart, humble, hardworking and above all - collaborative. If this sounds like a good fit for you, we encourage you to apply.
We are:
🔥 Pro-equality, pro-diversity
🔥️ A team of smart and kind people (inspire emulation - not competition)
🔥️ A culture of professional excellence yet casual style
🔥 A place where you can make an impact and grow your career
🔥️ A company at the forefront of data & cloud innovation
🔥 A competitive employer
🔥 Truly international, with offices in Paris, San Francisco, Sydney and London
🔥 In favour of Flex office
Odaseva is an EEO employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
$106k-148k (estimate)
07/14/2024
09/12/2024
odaseva.com
San Francisco, CA
50 - 100
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.