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At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics.
The Sales Manager is accountable for achieving sales plan for all services including copy & print, technology, subscriptions, and business services by articulating areas of opportunity and devising & executing action plans to resolve.
The person in this role has accountability for driving the store’s overall sales training to ensure appropriate Office Depot, Inc selling techniques are executed.
The Sales Manager assists with the merchandising, operations, cash handling, and execution of store and company standards, in addition to resolving both associate and customer relations’ concerns.
The Sales Manager is also a Key Carrier and will be considered the Leader on Duty in the absence of other management. All Full-Time Sales Managers must be able to work a flexible schedule that aligns with business needs, which includes the ability to work evenings, weekends, and occasional holidays.
In addition, Full-Time Sales Manager positions must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening and closing responsibilities and being scheduled for those respective shifts.
Primary Responsibility :
Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional customer / client service delivery.
Creates and manages a sales focused environment through the training and development of associates. Regularly exercises independent judgment when providing input on assessing store associates’ performance, certification(s), and competencies.
Builds a culture which drive sales through motivating associates to be product experts and customer focused. Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot and Office Max sales principles.
Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area.
Drives merchandising sales contests.
In the absence of the General Manager, manages inventory / inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control.
Will also be responsible for managing merchandise flow-through and replenishment processes.
Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues.
Manages conflict effectively. Drives the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process.
Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store.
Ensures associate understanding of company benefits, directives, and other programs.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training;
including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker’s Compensation, wage and hour, I-9 compliance and other legal requirements.
High School diploma or equivalent; Bachelor’s degree preferred Business, Marketing, Retail Management, or another related field preferred Minimum 2 years of experience in related field Minimum two years of experience in retail, including management and / or supervisory role in a sales-driven, customer-oriented company.
Last updated : 2024-06-23
Full Time
Wholesale
$61k-94k (estimate)
06/24/2024
08/20/2024
officedepot.com
BOCA RATON, FL
15,000 - 50,000
1986
Public
GERRY SMITH
$10B - $50B
Wholesale
Office Depot is a supplier of office products such as core office supplies, print and document services, business services and facilities products.
The job skills required for Retail store manager include Customer Service, Merchandising, Retail Management, Accountability, Initiative, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail store manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail store manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Retail Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Store Manager job description and responsibilities
A retail manager may have several subordinates, such as assistant managers, department managers, supervisors, key holders, shift leads, or leads.
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Retail managers are responsible for the day-to-day running of a store, with the aim of maximizing profits, while minimizing costs.
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The Store Manager plans and directs the day-to-day operations of the store.
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Complete store operational requirements by scheduling and assigning employees; following up on work results.
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Maintain store staff by recruiting, selecting, orienting and training employees.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Store Manager jobs
Retailers look for certain personal qualities during the recruitment process, such as people skills, confidence, enthusiasm and good customer-service values.
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Many companies expect applicants to have some retail experience whether acquired through part-time or holiday work.
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Larger retailers offer placements for students, which frequently lead to job offers.
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Most retail companies tend to review employees' performance annually.
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Complete a qualification in retail services, such as a Certificate III in Retail (SIR30216) or a Certificate IV in Leadership and Management (BSB42015).
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Step 3: View the best colleges and universities for Retail Store Manager.