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Primary Responsibilities
Leadership and Team Development : Provide direction, guidance, and ongoing training to store associates, including Print Services associates to ensure sales and services goals are met.
Facilitate training sessions on the business model and the holistic service offering for clients / customers. Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
In partnership with the General Manager, support hiring and staffing the store location. Regularly exercises independent judgment when providing input on assessing store associates’ performance, certification(s), and competencies.
Other responsibilities as deemed necessary
Sales and Service Excellence : As a member of the management team, lead the team in driving memorable customer experiences and client satisfaction.
Through your leadership, execute the Office Depot, Inc. selling techniques and sales training across the store personnel.
Foster a sales-focused environment through your leadership by owning the sales and services results. Act as a role model for delivering exceptional customer service and product expertise.
Operational Efficiency : Ensure the team processes merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
Assist the General Manager with performance management by providing guidance and effective coaching to associates for improved performance.
Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
External Key Carrier Responsibilities : Maintain the safety and security of the building and associates during the absence of other managers.
In partnership with all associates, ensure regular loss prevention compliance. Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing.
Fulfill responsibilities associated with External Key Carrier designation
Education and Experience :
Sales experience in a services industry is a plus.
Coaches / Motivates, Conflict Management, Problem Solving,
Drives for Results, Leading Others, Decision Quality, Business Acumen, Collaboration, Accountable, Time Management
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Other duties may be assigned.
Pay, Benefits & Work Schedule : You will be eligible to participate in the Retail Store Hourly Management Incentive - a program measured on Store-level Metrics;
paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
Last updated : 2024-07-16
Full Time
Wholesale
$65k-100k (estimate)
07/17/2024
10/14/2024
officedepot.com
BOCA RATON, FL
15,000 - 50,000
1986
Public
GERRY SMITH
$10B - $50B
Wholesale
Office Depot is a supplier of office products such as core office supplies, print and document services, business services and facilities products.
The job skills required for Retail store manager include Customer Service, Leadership, Coaching, Retail Management, Team Management, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail store manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail store manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Retail Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Store Manager job description and responsibilities
A retail manager may have several subordinates, such as assistant managers, department managers, supervisors, key holders, shift leads, or leads.
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Retail managers are responsible for the day-to-day running of a store, with the aim of maximizing profits, while minimizing costs.
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The Store Manager plans and directs the day-to-day operations of the store.
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Complete store operational requirements by scheduling and assigning employees; following up on work results.
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Maintain store staff by recruiting, selecting, orienting and training employees.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Store Manager jobs
Retailers look for certain personal qualities during the recruitment process, such as people skills, confidence, enthusiasm and good customer-service values.
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Many companies expect applicants to have some retail experience whether acquired through part-time or holiday work.
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Larger retailers offer placements for students, which frequently lead to job offers.
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Most retail companies tend to review employees' performance annually.
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Complete a qualification in retail services, such as a Certificate III in Retail (SIR30216) or a Certificate IV in Leadership and Management (BSB42015).
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Step 3: View the best colleges and universities for Retail Store Manager.