ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop strategies and initiatives for increasing Sales to specific markets on an annual basics.
• Identifying and closing new business opportunities
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
• Provide leadership and mentorship to Sales Team members with less Hospitality Sales experience.
• Negotiate terms and conditions with clients for assigned market segments
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented; track all proactive, self-initiated, daily contact to potential clients via in-person visits, telephone calls, and written correspondence in accordance with company standards and expectations.
• Coordinate various departments’ participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Represent the hotel in all appropriate hospitality and community networking events.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

Requirements

• Documentable five (5) plus years of regional Hospitality Sales experience
• Proven track record of a maintained high closing ratio in regional Hospitality Sales.
• Established, and transferable, Hospitality Industry “book of business”.
• Strong understanding of Delphi Hospitality Software with ability to mentor others.
• Exceptional service and customer relations skills with ability to foster effective relationships with staff, management, and clients
• Excellent verbal and written communication skills and ability to communicate ideas and concepts
• Proficient in computers including, but not limited to Microsoft Office programs, internet search, social media and sales management systems
• Contracting and negotiating expertise
• Strong relationship-building and communication skills along with a focus on exceptional customer service skills

• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.