Description

General Summary:

The Accounts Receivable Specialist manages the university’s accounts receivable process, including billing, payment collection, posting, and account reconciliation. This role ensures the accurate and timely recording of all revenue and provides exceptional customer service to students and other stakeholders.

Duties and Responsibilities:

• Prepare and issue accurate invoices for tuition, fees, and other charges.
• Collect and timely process payments via checks, credit cards, electronic transfers, and other methods. 
• Accurately post all received payments.
• Issue financial aid refunds in a timely manner.
• Respond to inquiries from students, parents, and other stakeholders with a high level of customer service.
• Monitor and manage overdue accounts and resolve issues or arrange payments.
• Generate regular reports on accounts receivable, including status, collections, and outstanding balances.
• Provide insights and recommendations for improving collections and reducing overdue accounts.
• Ensure compliance with university policies and relevant regulations.
• Maintain accurate and up-to-date records for audit purposes.
• Identify opportunities for improvement and develop strategies with the accounting manager.
• Perform any new task/project as assigned.

Qualifications

Qualifications, Knowledge, Skills, and Abilities:

Education:

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.

Experience:

Minimum of 0-2 years of experience in accounts receivable or billing roles; higher education experience is a plus.

Other Qualifications:

Strong skills in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
Knowledge of general accounting principles and practices.

Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Effective communication and interpersonal skills.
Customer service orientation and ability to handle sensitive information with confidentiality.
Ability to work independently and collaboratively within a team.

Work Environment:

Normal use of office equipment, sitting at a desk, walking or standing, occasional lifting (<25 lbs).

The Accounts Receivable Specialist typically works in an office environment with standard office equipment.
Occasional extended hours may be required during peak periods.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.