223 Customer Service Assistant 1 (Hybrid Eligible) Jobs in Columbus, OH
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Ohio Department of Insurance is Hiring a Customer Service Assistant 1 (Hybrid Eligible) Near Columbus, OH
Making an excellent first impression is critical for this role. You are often the first and last impression. This front desk position requires someone with outstanding customer service skills, multi-tasking abilities, is well organized, Self-motivated, professional, and polished.
If this sounds interesting to you, continue reading below to learn more about this career opportunity with the Ohio Department of Insurance.
Your Key Responsibilities include but are not limited to the following:
- Serves as front desk telephone receptionist responsible for answering multiple phone lines.
- Responds to general information calls, transfers calls and/or takes phone messages.
- Provides first level assistance and information to general public, business professionals, government agencies in response to general requests and/or inquiries
- Performs clerical support for 3 of our 9 divisions
- Greets staff and guests, when on-site
- Develops knowledge to aid customers in webpage navigation
3 months training or 3 months experience in office practices & procedures; 1 course or 3 months experience in public relations or customer service to include techniques for dealing with difficult people; 1 course or 3 months experience in typing, keyboarding, data entry or word processing; 1 course or 3 months experience in operation of personal computer.
- Or equivalent of Minimum Qualifications for Employment noted above.
Technical Skills: Customer Service
Professional Skills: Customer Focus, Listening, Responsiveness
OrganizationInsurance
Agency Contact Name and InformationKimberly Lowry
Unposting DateOngoing
Work LocationOhio Department of Insurance
Primary LocationUnited States of America-OHIO-Franklin County-Columbus
Compensation20.99
SchedulePart-time
Work Hours12:30 pm - 5:00 pm Monday - Friday
Classified IndicatorClassified
UnionOCSEA
Primary Job SkillCustomer Service
Technical SkillsCustomer Service
Professional SkillsCustomer Focus, Listening, Responsiveness
Agency Overview About Us: The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.
Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
Please visit our website Department of Insurance and also find us on LinkedIn .
Job Summary
Part Time
$40k-51k (estimate)
07/14/2024
09/08/2024
ins.state.oh.us
Washington, DC
100 - 200
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The job skills required for Customer Service Assistant 1 (Hybrid Eligible) include Customer Service, Listening, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant 1 (Hybrid Eligible). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant 1 (Hybrid Eligible). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant 1 (Hybrid Eligible) positions, which can be used as a reference in future career path planning. As a Customer Service Assistant 1 (Hybrid Eligible), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant 1 (Hybrid Eligible). You can explore the career advancement for a Customer Service Assistant 1 (Hybrid Eligible) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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