Ohio Valley Goodwill Industries is Hiring a Retail Sales Associate at Hamilton Near Hamilton, OH
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team. Required Skills & Qualifications
Ability to work a flexible schedule in support of the store opening, production and closing operations.
Ability to effectively communicate in English with customers and OVGI associates
Excellent verbal communication skills
Excellent active listening skills
Excellent sales and customer service skills
Ability to anticipate customers' needs
Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator
Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.
Physical Requirements
Ability to work in a non-climate-controlled environment
Ability to sit, stand, walk, bend, stoop, kneel and twist for up to 8 hours.
Ability to lift up to 35 pounds frequently.
While performing the duties of this job, the employees is regularly required to talk, hear, and use hands and fingers to operate a computer and telephone.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required as business demands dictate
Role and Responsibilities
Provides professional, friendly, and courteous service to all customers inside the store, outside of the store, and over the phone
Effectively processes sales transactions at the POS, including accurate transaction processing
Works a flexible schedule set by the supervisor in support of the store opening, production, and closing operations including work on weekends and holidays
Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
Maintains dressing room standards
Maintains sales floor presentation, communicating to management need for additional or removal of product
Maintains an orderly and clean register area
Execute store security procedures
Communicate store messages utilizing the paging system
Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms)
Assists donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts
Communicates our mission and vision effectively to our donors and customers when asking for monetary donations at the POS
Other duties as assigned
Supervisory ResponsibilityThis position does not have supervisory responsibilities. Pay rate: $12.00 per hour. If you’re looking for a rewarding, fulfilling experience, please join our team!! Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.EEO Employer/Vet/Disabled Powered by JazzHR 0gCxMnjEnV