Position Description:

o Manages inventory tracking system to record deliveries, shipments and stock levels.

o Evaluates deliveries, shipments and product levels to improve inventory control procedures.

o Analyzes daily product and supply levels to anticipate inventory problems and shortages.

o Manages and dispatches schedules of employees, deliveries and shipments to optimize operations.

o Answer emergency and non-emergency phone lines for client requests such as deliveries and pick-ups, service calls and repairs, emergencies, etc.

o Utilize computer systems to ensure the effective receipt, accurate documentation and dispatch of all calls for all service types

o Resolves customer issues in a courteous, professional and timely manner.

o Maintain high level of communication with clients regarding service status.

o Develops business relationships with suppliers and clients.

o Proposes strategies to reduce costs and improve procedures of supply chain logistics.

o Monitors demand and analyzes data to anticipate future supply and logistical needs.

o Reports on inventory levels, supply chain progress, dispatched workloads, weekend calls logged with associated follow-up items and tasks, procedural efficiency and personnel issues to upper management.

o Maintain high level of communication with supervisors and corporate office.

Position Details:

o Working Days: Thursday to Monday, “Weekend” Days: Tuesday and Wednesday

o Fully remote work on Saturday and Sunday

Requirements:

o Bachelor’s or associate’s degree in business, logistics, systems engineering, supply chain management or similar

o Minimum of five years of experience in a similar role

o Experience working with inventory management software and forecasting strategies

o Experience conducting tracking and data analysis

o Proven ability to implement process improvements

o Leadership skills and ability manage staff

o Strong communication skills, both written and verbal

o Problem solving ability to develop creative solutions

o Product and inventory management certification a plus

o Salesforce experience a plus

o Bilingual, English and Spanish a plus

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• On call
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Ability to work remotely on Saturday and Sunday?
• Ability to work Monday through Friday, daytime shift?

Experience:

• Customer service: 5 years (Preferred)
• Dispatching: 5 years (Preferred)
• SalesForce Software: 1 year (Preferred)
• Crew management: 5 years (Preferred)
• Waste collection: 3 years (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Stamford, CT 06902: Relocate before starting work (Required)

Work Location: In person