Description

Are you ready to take your career to the next level in a serene oasis? Look no further! Ojo Santa Fe Spa Resort, located in the picturesque Santa Fe, New Mexico, is seeking (POSITION TITLE) to join our diverse and inclusive team.

Why choose Ojo Santa Fe Spa Resort? We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Our resort is renowned for its spring-fed waters, known for their respite and healing properties, providing a unique wellness experience for our guests.

What sets us apart? 

It's our dedication to quality, innovation, and teamwork. We provide competitive compensation and foster a positive work environment.

Embrace the opportunity to contribute to a workplace that cherishes authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork. Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs. Ojo Spa Resorts awaits your expertise and passion. 

POSITION DESCRIPTION

The Food Runner supports front-of-house operations by helping Servers in serving guests and in maintaining the cleanliness of dining areas and other areas before, during and after guest service. The Food Runner ensures that unoccupied tables are ready to receive new guests. Sets tables with silverware, and remove soiled dishes, glassware, and silverware from the tables and sanitizes tables, cleans the seats and sweeps or vacuums the surrounding floor as needed. Additional responsibilities include working closely with dishwashers to make sure that there are always clean plates and flatware for each table. Also assists servers in delivering food and filling or re-filling non-alcoholic beverages.

The preferred candidate is responsible for modeling and acting in accordance with Ojo Caliente Holdings, Inc. (OCHI) Core Values; Accountability, Authenticity, Diversity, Excellence, Gratitude, Happiness, Integrity, Mindfulness, Respect and Teamwork.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

1. Prepare dining room for guests by setting tables and stocking all necessary supplies prior to the beginning of service.
2. Maintain table settings by removing used plates, glasses, cutlery and napkins from tables and replenishing utensils as necessary.
3. Refill water and other beverages; serves alcoholic beverages only if legally permitted to do so.
4. Support wait staff by assisting them with delivery of food and retrieval of supplies they may need.
5. Remove used plates, glasses, cutlery and napkins from tables to dish pit.
6. Scrape, stack dirty dishes, carry dishes and other tableware to the dish pit for cleaning, keeping a consolidated dish area.
7. Restock and maintain the cleanliness common areas and service stations; clean up spilled food, drink and broken dishes, remove empty bottles and trash (recycling where appropriate), restock linens, fold napkins, polish glassware/silverware, also sweeps floors and tidies the place as necessary.
8. Set up and break down dining room and service stations, including moving tables, chairs and other furniture as needed.
9. Collaborate with servers to ensure that tables are cleared, cleaned, re-set and ready for the next party.
10. Arrange tables for large parties and prepare the banquet areas for scheduled gatherings.
11. Assist with washing dishes when needed.
12. Be knowledgeable about menu items and table and seat numbers. 
13. Be knowledgeable about resort operations and amenities in order to answer guest questions as needed.
14. Performs job duties following safety best practices. 
15. Performs other duties as assigned.

Qualifications 

1. Work experience as a Food Runner or other entry-level role in a restaurant is a plus.
2. High school diploma (or equivalent) a plus. 
3. Comfortable working independently and managing workload while supporting a team in a fast-paced environment.
4. Punctuality and reliability are critical.
5. Good verbal communication and organizational skills.
6. Valid New Mexico Alcohol Server Permit and NM Food Handler Certificate required before hire.
7. Ability to work flexible hours including days, evenings, weekends, weekdays, and holidays required. 
8. Ability to work in an environment where the employee is frequently exposed to heat, steam, noise, and odors.
9. Ability to work proactively to ensure the best possible guest experience. 
10. Ability to work effectively in an environment where the pace may vary. 
11. Ability to multi-task well and work well under pressure. 
12. Ability to stand for eight or more hours per day. Ability to sit, reach, lift, bend, kneel, stoop, climb stairs, push and pull items weighing up to 50 pounds at a time. 
13. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
14. Bi-lingual: English/Spanish a plus. 

Ojo Spa Resorts Discounts and Perks: 

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

1. Mission based company with values you can trust

2. Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods

3. Employee Assistance Program (EAP) 

4. Paid Sick Time

5. Paid Time Off

6. Ongoing training to build critical skills for current and future roles

7. Numerous Growth & Developmental Opportunities

8. Competitive Compensation

9. Discounted Employee Lunch

10. Free Lunch/Dinner on Thanksgiving & Christmas

11. Employee Appreciation Lunches 

12. Above and Beyond Awards - Ojo Bucks

13. Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)

14. 40% off Spa Treatments (includes private pools and private Ojitos)

15. 40% off at the Restaurants

16. 20% off at the Gift Shops

17. Discounted Lodging Rate

18. Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers

Ojo Caliente: Yoga Workshops (if space available) & Monthly Birthday Treats

Ojo Santa Fe Spa Resort is conveniently located near several vibrant cities and towns, making it easily accessible for Line Cook candidates like you. Check out the distances below and see how close we are to some popular destinations:

1. Only 34 miles away from Bernalillo, NM. 

2. Rio Rancho, NM, is located only 43 miles away from our resort. 

3. Placitas, NM, is conveniently located only just 39 miles away. 

4. Corrales, NM, is a short 42-mile drive from Ojo Sant Fe. 

5. Albuquerque, NM, is just 51 miles away. 

6. Espanola is 38 miles away. 

7. Los Alamos is 46 miles away.