Who We Are

About the Opportunity

What You’ll Be Doing

• Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
• Generate ideas quickly, and connect regularly with customers to validate directions
• Participate in design critiques and present work in product leadership feedback meetings
• Own end-to-end content quality, which includes translating the brand into our products
• Advocate for the content design perspective throughout the product development process, influence strategic decisions improve the overall product experience, and ensure consistency
• Partner with product designers, product managers, user researchers, product marketers, and engineers to build and ship experiences that represent the company vision
• Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals

What We Look For In You

• 3-5 years of experience as a UX writer, product content strategist, content designer, growth writer or a similar role
• Experience using Figma
• A solid history of outstanding writing and a portfolio of strong examples with stories of how your end-to-end writing approach and role led to meaningful improvements
• A natural instinct for tackling large, complex problems head-on, and a tendency towards action
• A passion for inspiring design and product teammates with a clear vision
• Ability to achieve consistency by following, maintaining, and evolving content standards
• Familiarity with content strategy, content design, or information architecture concepts
• Solid understanding of user experience design principles and interaction patterns
• Comfortable in a global, fast-paced, highly dynamic environment with multiple stakeholders
• Excellent communication and presentation skills
• Work closely with the Localization team and translators to ship high quality multilingual content

Nice to Haves

• Experience designing content experiences for fintech, investment platforms, or crypto products.
• Experience working with global teams across offices and timezones
• Fluent in Mandarin

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events