Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

Old National is currently looking to fill the role of Accounts Payable Specialist. This role is responsible for the decisioning of invoice exceptions, administration of over 1,500 corporate credit cards, processing approved invoices for payment, preparing checks with remittance details, assisting over 4,000 internal and 6,000 external customers, validating team member reimbursements for compliance with the Corporate Expense Policy and IRS guidelines, and providing additional support as directed by management.

Key Accountabilities

Daily Responsibilities:

• Invoice Exceptions Reviewing, correcting, and routing invoice exceptions; contacting vendors and team members in lines of business to correct system routing issues; intricate knowledge in the use of AP processing system to conduct thorough research for avoidance of duplicate payments and to prevent fraud; decisioning where to send invoices. The spectrum of knowledge required to perform this task can only be gained through on-the-job experience.
• Shared Payables Email Box Communicate with internal and external customers in our shared email and voicemail in an accurate and timely manner. The spectrum of knowledge required to perform this task can only be gained through on-the-job experience.
• Morning Check Process Verify check runs from previous days payment process and distribute checks that require special handling.
• End of Day Payment Process Complete the review of our daily payment process, checking for validity of vendor/payment information and reconciliation.
• AP Processing System - Subject Matter Expert Provide guidance to team members in relation to the entry, workflow, and processing of invoices, payment requests, reimbursement requests, and searching for invoices and payment status.
• Vendor Review Validate accuracy of vendor information setup in payables system.
• Corporate Expense Policy - Subject Matter Expert Ability to understand and effectively explain the expense policy to team members of all levels. Review team member reimbursement requests for compliance, validate proper documentation guidelines per IRS and policy are met, and information submitted is accurate.
• Administer Corporate P-Card Program for over 1,500 Account Holders Validate accuracy of P-Card applications, order new cards, update billing/processing information, ensure timely processing of P-Card statements, process reimbursement checks for personal charges.
• Process Incoming Mail/Vendor Checks Research incoming departmental mail for correct routing and or processing.
• Project Work Assist with other duties / project work as assigned.

Key Competencies for Position

• Customer Service : Capable of assisting and training team members of all levels with AP procedures and the AP processing system, research and follow up on telephone and email inquiries to verify payment status of past due or stale invoices, effectively communicate with vendors as needed for research purposes as well as to streamline invoice processing, effectively communicate with banking center personnel and other internal departments. Puts the customer (internal and external) at the forefront of everything they do; continually seeks first-hand information and perspective and uses this insight to shape one's own behaviors and actions to delight and engage internal and external clients; makes and maintains long-term relationships with others.
• Collaboration : Works interdependently and collaboratively with others to achieve mutual goals. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.
• Communication : Effectively shares information with external vendors and team members of all levels while demonstrating patience and professionalism; displays self-awareness and self-management, tailors the delivery to the recipient.
• Problem Solving and Decision-Making : Generates potential solutions taking into consideration relevant factors (feasibility, resource limitations, cost, potential consequences of action or inaction on client/processes, etc.). Incorporates input from multiple sources (e.g., business segments/functions, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, judgement, and experience.
• Production : Ensures AP exceptions and AP state queues are processed timely and accurately, assists AP Manager with additional department projects.
• Confidentiality: Ability to recognize and maintain the confidentiality of sensitive information.
• Continuous Improvement : Initiates proactive processes to streamline the department workflow and further enhance the quality of service provided by the department. Seeks opportunities to cross train within the department to broaden knowledge and ensure continuity of service.
• Monitoring : Review daily reports to ensure accuracy of vendor payment information and reimbursement requests.
• Planning, Organizing and Execution : Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives with limited guidance. Committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance.
• Technical Knowledge : Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise.

Qualifications and Education Requirements

• Associate degree in accounting or related field preferred, Ivy Tech certificate or post-secondary business courses are valued OR equivalent work experience.
• 2 years of accounts payable experience preferred.
• Experience in an electronic processing environment and general knowledge of accounting principles.
• Detail oriented, well organized, ability to multi-task.
• Proficient at using accounting software applications.
• Working knowledge of MS applications, particularly Excel.

Key Measures of Success/Key Deliverables:

• Responds timely to all internal and external customer inquiries.
• Works items in queue within the internally defined SLA of 72 hours, scaled to account for volume in queue.
• Understands processes and can adapt to changes quickly.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!