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Dunhill Professional Search & Government Solutions
Dallas, TX | Full Time
$73k-90k (estimate)
3 Months Ago
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OmegaHires is Hiring a ServiceNow ITOM Developer Near Dallas, TX
Job Title: ServiceNow ITOM DeveloperDuration: Long-term Contract PositionLocation: Dallas, TX (Hybrid)Technology:
- ServiceNow – CSDM, CMDB, Discovery & Service Mapping
- 12 years’ experience and proven specialization in Infrastructure discovery
- Experience with using CSDM framework in enhancing the CMDB and using that to implement Service Mapping.
- Experience in driving the customer needs proactively and drive the requirements/design to conclusions with consulting approach.
- ServiceNow Admin
- ServiceNow Implementation Specialist,
- ServiceNow Discovery and Service Mapping.
- Expert in ServiceNow ITOM modules: Discovery, CSDM, CMDB, Service Mapping.
- Expert in ServiceNow CMDB Architecture and CSDM modeling.
- Excellent communication skills, both verbal and written using diagrams and flowcharts to translate technically complex concepts into easy-to-understand business value statements and procedures.
- Primary contact for working with process owners, business users, and vendors.
- Hands-on experience in scripting and coding ITOM solutions, namely Discovery, Service Mapping
- Experience designing and developing integrations between ServiceNow and third-party systems including use of ServiceNow & Integration Hub, and/or custom APIs.
- Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping.
- Ability to analyze existing CIs, their relationships with other CIs, and effectively map them for the success of ITSM processes like Incident, Change, and Problem & Knowledge.
- Experience with configuring/developing Discovery probes, sensors and / or patterns to ensure high data accuracy and integrity of our CMDB.
- Experience with improving Discovery performance and coverage and building effective dashboards for senior leaders, service owners and executives to show accurate and up to date results of our CMDB health.
- Expert knowledge of third-party integrations with ServiceNow, Discovery probes, sensors and patterns, Service Mapping configurations and Event management rules for correlation of events and alerts coming from monitoring tools
- ServiceNow tool experience in Discovery module and Service Mapping module.
- Good experience in conducting workshops with enterprise users about CSDM framework and how it would be applicable for them.
- Ability to configure ServiceNow discovery and Service Mapping in order to discover infrastructure components.
- Ability to conduct workshops and coordinate with Infrastructure & Application architects to gather information needed to aid discovery and service mapping
- Ability to assist and coordinate with engineers in rolling out discovery & service mapping
- Ensuring documentation of all configurations being designed
- Ability to set up and maintain discovery schedules, configure probes and troubleshoot in case of issues.
- Good understanding of architecture / infrastructure concepts.
- Good understanding of basic application, server, network, storage and cloud infrastructure components.
- Ability to configure MID servers to be able to test and ensure discovery.
- Experience in troubleshooting patterns while performing discovery via the service mapping module in ServiceNow.
- Coordination with ServiceNow to handle unique discovery requirements that might arise during the project.
Job Summary
JOB TYPE
Contractor
SALARY
$122k-155k (estimate)
POST DATE
07/31/2024
EXPIRATION DATE
10/22/2024
WEBSITE
omegahires.com
HEADQUARTERS
Herndon, VA
SIZE
<25
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