• Serve as the Senior ServiceNow application developer responsible for implementing solution design using best industry practices.
• Facilitate requirements gathering and document requirements.
• Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, Catalog Items, Integrations and any other ServiceNow related configurations required to support client processes.
• Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.
• Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.
• Participate in discovery sessions and process definitions with team lead and other developers
• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows
• Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies

• Solid ServiceNow Hands -On Development/Architecture experience using industry best practices.
• Solid Knowledge of IT Infrastructure platforms (Cloud/Physical, Mainframe, Open Systems, Storage, Client) Integration to ServiceNow from third party data sources

Requirements

• Bachelor's degree with 7 years of experience
• 7 years of direct development experience with the ServiceNow platform that includes scoped/custom application development.
• 5 years of experience in custom inbound and outbound REST and SOAP integrations.
• 5 years of experience configuring and customizing all aspects of ServiceNow - UI Actions, UI Policies, UI Pages, Business. Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups.
• 5 years of experience designing and developing ServiceNow process flows and workflows.
• 5 years of implementation and development in ServiceNow CMDB, ITAM (Software & Hardware), ITSM, and portfolio mgmt.
• 3 years of developing effective workspaces, dashboards, reporting and establishing supportive workflow
• 3 years of experience with importing and exporting data to ServiceNow using data loads, transform maps and XMLs.
• 3 years of experience with developing in ServiceNow Experience App Engine Studio with UI Builder.
• Must be able to obtain a Public Trust, contract requirement

• Solid ServiceNow Developer knowledge and experience.
• Skills with using REST and SOAP integrations (inbound and outbound).
• Experience with ServiceNow App Engine Studio with UI Builder.
• Experience designing and developing ServiceNow process flows and workflow.

• ServiceNow Certified Implementation Specialist – Risk and Compliance
• ServiceNow Business Continuity Management (BCM) Micro-certification
• ServiceNow Developer
• ServiceNow Data Import experience
• Agile development
• System integration (SOAP, REST, Stored Procedures, Queues, etc.)
• Experience with process flow documentation creation.
• Strong verbal and written communication skills.