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Concierge (Full Time)
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$39k-50k (estimate)
Full Time Just Posted
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Omni Hotels & Resorts is Hiring a Concierge (Full Time) Near New York, NY

Location:

Berkshire Place

This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the citys most illustrious sites like Fifth Avenue Shopping, St. Patricks Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary dcor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

The Omni Berkshire Places associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

Job Description:

To go above and beyond guests expectations while providing assistance and services for guests in order to ensure pleasurable accommodations.

Responsibilities:
  • To arrange bookings, reconfirmation of airline tickets etc.
  • Be fully acquainted with the different points of interests.
  • Assist in arranging for restaurant reservations and limousines as required by our guests.
  • Ensure the delivery of parcels, mail, special deliveries, etc. to the guest rooms.
  • Ensure that the public area (lobby) is maintained, clean and tidy by partnering with Housekeeping department.
  • Accept other special duties as required by management.
  • Set up all amenities for guests celebrating special occasions.
  • Set up special packages that include pre-calls from the concierge and specialized amenities.
  • Interact with other departments to ensure that guests needs are satisfied.
  • Speak with guests in a friendly, warm manner making them feel welcome to the hotel.
  • Proactively work to seek out ways in which to improve the hotel experience for our guests.
  • Handling of special requests i.e. flowers, telegrams, rental cars, forwarding luggage, private cars etc.

$28.84 - $31.25 hourly

Qualifications:
  • Previous luxury hotel experience is required.
  • Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
  • Ability to stand for the entire scheduled shift.
  • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
  • Knowledge of the surrounding area and all of its attractions.
  • Knowledge of Property Management Systems and related computer programs
  • Strong knowledge of Microsoft Office Software.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

09/16/2024

EXPIRATION DATE

09/29/2024

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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The following is the career advancement route for Concierge (Full Time) positions, which can be used as a reference in future career path planning. As a Concierge (Full Time), it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge (Full Time). You can explore the career advancement for a Concierge (Full Time) below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

02/06/2022: Huntington, WV

Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

02/08/2022: Monroe, LA

Concierges provide excellent customer service to all hotel guests throughout their stay.

03/01/2022: Amarillo, TX

Concierges use customer service skills to anticipate and meet guests’ needs.

01/18/2022: South Bend, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

12/12/2021: Detroit, MI

A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

12/15/2021: Brownsville, TX

Step 3: View the best colleges and universities for Concierge.

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