Location

New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service.

Come join our award winning team at the only 4-diamond hotel in New Haven where you’ll experience a rewarding and fostering work environment!

Job Description

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star / four diamond standards.

Assists in oversight of the Laundry Department & Dispatcher.

Responsibilities

• Inspect the cleaning and servicing of guestrooms and public areas
• Train & mentor Housekeeping Associates
• OPen the house & generate GRA boards in absence of a manager
• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are completely stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out / vacated rooms are a priority.
• Knowledge of hotel, facilities and events.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.

Qualifications

• 2 years or moreexperience in a housekeeping leader position
• Ability to maintain 4-Diamond level cleanliness standards
• Ability to work with management on special projects
• Strong attention to detail with a sense of urgency as required
• Must be able to lift a minimum of 50 lbs. Must be able to push or pull a minimum of 75 lbs
• Laundry experience is a plus
• Must be able to use microsoft office programs & Outlook. Able to communicate electronic device & email
• Able to work varied shifts as early as 7AM. PM shift availability to 11PM
• Available weekends, holidays
• Bilingual SP / ENG is preferred
• Experience in working within a labor environment

End of Job Description

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Last updated : 2024-07-02