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2 Reservations Agent- Part Time Jobs in Bretton Woods, NH

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Omni Hotels & Resorts
Bretton Woods, NH | Part Time
$46k-71k (estimate)
2 Months Ago
Omni Hotels & Resorts
Bretton Woods, NH | Part Time
$27k-36k (estimate)
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Reservations Agent- Part Time
Omni Hotels & Resorts Bretton Woods, NH
$46k-71k (estimate)
Part Time | Accommodations 2 Months Ago
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Omni Hotels & Resorts is Hiring a Reservations Agent- Part Time Near Bretton Woods, NH

Location:
Mount Washington Hotel
As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description:
We are currently seeking a detail-oriented Reservations Agent to join our team and assist guests with their accommodation and dining needs. Responsibilities include making, changing, and canceling reservations for accommodations and dining, as well as filing reservations and handling mail, correspondence, and brochure requests. The role involves posting advance deposits, processing confirmations, and tracking purchased gift certificates and Comp Certificate Reservations. Additionally, the Agent will input delivered reservations from the Online Reservation System (ORS) and assist Sales and Conference Services with group inquiries. They will also support internal associates by providing occupancy and availability information and assist OmniRez with specific questions to facilitate reservation sales. The ideal candidate will have excellent communication and customer service skills, be proficient in reservation systems, and possess a proactive attitude towards guest satisfaction.

Our team members enjoy a wealth of benefits and perks, including:
  • Comprehensive healthcare coverage with options for medical, dental, and vision plans.
  • Paid time off for relaxation and rejuvenation.
  • Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
  • Complementary Golf, Skiing and Riding.
  • Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
  • Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities:
  • Make reservations both for accommodations and dining
  • Change/cancel reservations
  • File Reservations and back-up
  • Handle mail/correspondence/brochure requests
  • Post advance deposits
  • Process confirmations
  • Track purchased gift certificates and book Comp Certificate Reservations
  • Data input delivered reservations from ORS
  • Assist Sales and Conference Services when specific questions arise regarding groups
  • Assist internal Associates with occupancy and availability information
Assist OmniRez with specific questions that help them to sell and close reservations sales
Qualifications:
  • Must be available to work flexible hours to include nights, weekends, and holidays

Job Summary

JOB TYPE

Part Time

INDUSTRY

Accommodations

SALARY

$46k-71k (estimate)

POST DATE

07/27/2024

EXPIRATION DATE

08/31/2024

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Reservations Agent job description and responsibilities

Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.

02/20/2022: Charlotte, NC

Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.

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Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

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Process reservations that require direct communication with the service provider through both email and telephone.

02/23/2022: Amarillo, TX

Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.

03/14/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Reservations Agent jobs

Reservation Agents must be very knowledgeable on the services they are selling or promoting.

03/08/2022: Port Arthur, TX

Reservationists often work with multiple reservations at a time and need to be able to multitask.

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Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.

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Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.

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Some agencies prefer reservations agents with firsthand experience visiting a country.

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Step 3: View the best colleges and universities for Reservations Agent.

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