Description

The Colen Built Design Studio offers buyers a wide selection of options to help each buyer personalize their new home. The Design Consultant walks the buyer through the entire process from start to finish. 

Benefits of being part of our World:

• Paid Time Off & Holidays after 90 days
• Vacation Time
• Fitness Membership Discount
• Eligible for Medical benefits after 90 days
• Company paid life insurance policy
• Employee Referral Program
• Employee Assistance Program
• Matching 401k

The Design Consultant is responsible for analyzing the client's needs, goals, and lifestyle and formulating design recommendations that are appropriate, functional, and aesthetic. This position reviews and evaluates design selections with clients during implementation and upon completion.

Responsibilities:

• Must be able to work weekends.
• Assists new home buyers with color choices, options, and product selection in the overall design of their new home, ensuring customer satisfaction
• Customer-focused with excellent communication and presentation skills
• Promotes the enhancement of upgrading standard lines
• Attends all product sales training meetings to stay knowledgeable of all new and upcoming product lines on the market
• Become educated in the line of products carried, their uses, prices, etc. to effectively communicate with guests
• Engages guests promptly, personally, and with the goal of opening the conversation and ensuring they feel welcome
• Interacts with customers to provide and process information in response to inquiries, concerns, and requests about the Design Studio
• Greets each guest with a smile and direct eye contact
• Provides the highest level of customer service to all current and future buyers
• Communicates with customers to establish clear goals and expectations for each experience
• Stays on schedule with design appointments and ensures that builds are completed by the set deadline
• Addresses customer complaints and works to find a resolution, involving management as needed
• Must be able to work weekends
• Performs all duties in adherence to company standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors, and co-workers
• Performs other duties as assigned

• Qualifications (Education, Experience, Technical Skills)

  Education and Experience:

• High School Diploma or equivalent required, Associates Degree preferred.
• 3 years of experience in a similar position preferred
• Certificate of interior design or higher preferred

• Skills and Knowledge:

• Must be able to read, write, and understand English and have strong verbal and written communication and listening skills. Bilingual (Spanish) preferred.
• PC and Microsoft Office proficiency is essential
• Must be able to read and interpret floor plans, cabinet drawings, and electrical plans and visualize in three dimensions
• Proficient in using a scale ruler
• Must be highly creative and possess the ability to coordinate interiors and exteriors that are welcoming to clients of all ages and be sensitive to the individual’s tastes and cultural preferences
• Must be able to establish rapport with others and cultivate relationships easily
• Must be energetic, driven, and focused on delivering an exceptional customer experience with every interaction
• Must be well organized, efficient, and have the ability to multi-task in a fast-paced environment
• Ability to convey messages and ideas concisely and effectively with professionalism

• Personal Attributes:

• Strong interpersonal skills
• Detail-oriented
• Honesty and integrity
• Self-starter
• Team player
• Commitment to diversity, equity and inclusion

Qualifications

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.

* Drug free work place *