Job Details

The Web Systems Assistant is responsible for providing support and backup for all marketing-related materials online and internally.

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Assists in designing, maintaining, updating, and enhancing company websites
• Assists in creating and maintaining consistency in all web-based advertising campaigns, identities, and web processes
• Researches and obtains photographs, artwork, and illustrations for use in marketing materials
• Maintains archives of all previous work
• Takes photos and/or videos as needed of models, classes, employees, amenities, and residents for use on websites, brochures, and other collateral
• Assists in the maintenance of the department color printer
• Meets the expectations and requirements of internal and external customers
• Establishes and maintains effective relationships and gains customers' trust and respect
• Develops positive working relationships with customers through responsiveness and delivery of accurate, timely, and effective services and acts with customers in mind
• Exhibits effort and follow-through in resolving customer problems and needs in a timely
  manner and keeps customers frequently abreast of development and status of issue
• Brings resolution to issues on a timely basis and within policies or established standards
• Anticipates the needs of users and ensures these needs are taken into consideration when completing assignments
• Ensures that quality outcomes and timely work are delivery
• Informs management of any changes, potential problems, or outstanding issues
• Collaborates with team members within the department and companywide
• Report any incidents or accidents to the Manager/Director. Informs manager of any issues.
• Presents self professionally and displays discretion at all times
• Performs all duties in adherence to OTOW standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors, and co-workers
• Performs other duties as assigned

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

• Associate's Degree in Web or Graphic Design required, Bachelor's Degree preferred
• 2 years of experience in web design and maintenance required
• Portfolio that fully illustrates talents, abilities, and work experiences preferred
• Prior website development required
• Experience in Adobe Creative Suite with emphasis on Adobe Dreamweaver, Adobe Photoshop and Adobe Illustrator required
• Experience building websites in WordPress
• Experience in Apple iMovie or Adobe Premiere preferred

Skills and Knowledge:

• Strong graphic design skills, including layout, typography, and color theory
• Knowledge of branding principles and how to integrate them into web design
• High level of detail in design and code
• Knowledge of HTML and CSS preferred
• Must be able to read, write, and understand English and have superior written, verbal, and interpersonal communication skills with a solid ability to write compelling and persuasive copy
• Bilingual (Spanish) preferred but not required
• Mac proficiency is essential
• Adobe Creative Suite skills required
• WordPress knowledge and skills required
• Microsoft Office skills required
• Knowledge of MailChimp
• Knowledge of Meta, (Facebook and Instagram), X (Twitter), and other relevant social media platforms
• Photography/ Videography skills required
• Ability to conceptualize verbal directions and ideas
• Ability to troubleshoot and offer solutions to problems
• Ability to respond well to constructive criticism
• Excellent organizational and time management skills
• Ability to multi-task, meet deadlines and prioritize duties in a fast-paced environment

Personal Attributes:

• Creative and innovative thinker
• Strong interpersonal skills
• Honesty and integrity
• Self-starter
• Inquisitive, detail-oriented
• Team player
• Continual learner, open to change
• Commitment to diversity, equity and inclusion