3 Design Studio Liaison Jobs in Ocala, FL
On Top Of The World is Hiring a Design Studio Liaison Near Ocala, FL
The World Design Studio offers buyers over 10,000 options to personalize their new home. Our design professionals set a dedicated appointment to help select the options and upgrades that are just right. Our Studio is designed to walk you through the entire process from start to finish and allows you to make each selection with the expert guidance of our professional staff.
Some of our great benefits include:
- Paid Holidays, PTO & Vacation
- Weekly Pay
- Health Benefits & matching 401K
- Employee Assistance Program
- Employee Referral Program
- Discount on fitness membership
- Discount on salon & spa services
Responsibilities:
- Schedules and completes pre-contract browse appointments for prospective buyers
- Interacts with customers to provide and process information in response to inquiries, concerns, and requests about the Design Studio
- Serves as the primary contact for sales for scheduling, pricing and to assist with questions
- Processes contractual exceptions for changes or corrections when necessary
- Creates and maintains pricing spreadsheets for selections per model, upgrades and homeowner charges for each home
- Provides the highest level of customer service to all current and future buyers
- Communicates with customers to establish clear goals and expectations for each experience
- Ensures the Design Experience for home owners and guests by maintaining the established standards
- Greets each guest or visitor in a positive and enthusiastic manner, creating an excellent first impression experience
- Interacts with customers to provide and process information in response to inquiries, concerns, and requests about the Design Studio
- Promotes the enhancement of upgrading standard lines
- Becomes educated in the line of products carried, their uses, prices, etc. in order to effectively communicate with guests
- Attends all product sales training meetings to stay knowledgeable of all new and upcoming product lines on the market
- Maintains thorough product knowledge and availability awareness at all time
- May open and close the Design Studio as needed
- Must be able to work weekends and occasional evenings as needed
- Performs all duties in adherence to OTOW standards
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- Maintains a positive and professional demeanor toward all residents, visitors and coworkers
- Performs other duties as assigned
Education and Experience:
- High School Diploma or equivalent required, Associates Degree preferred
- 3 years of experience in a similar position preferred
Skills and Knowledge:
- PC proficiency is essential
- Must be able to read, write and understand English and have good verbal and written communication skills
- Bilingual (Spanish) preferred
- Energetic, driven, and focused on delivering a world class customer experience on every interaction
- Ability to operate a motor vehicle including multiple passenger transit vans
- Well organized, ability to multi-task, efficient
- Ability to convey messages and ideas concisely and effectively with professionalism
- Ability to establishes rapport with others and cultivate relationships easily
Personal Attributes:
- Strong interpersonal skills
- Honesty and integrity
- Self-starter
- Commitment to diversity, equity and inclusion
- Inquisitive, detail-oriented
- Team player
Organizational Relationships
Reports to: Design Studio Manager
Supervises: None
Certifications and Licenses
- A valid Florida Drivers License with acceptable driving history is required
Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.
* Drug free work place *
Job Summary
Full Time
$47k-64k (estimate)
06/02/2024
07/31/2024
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