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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job SummaryTo manage the day to day operations and oversee the administration of the Employee Relations function. This includes payroll administration, providing advice to colleagues on ‎‎performance and employee relations issues including coaching Managers; Managing conflict, grievances, resignations, terminations and employee related cases; as well as ‎‎contributing to key HR projects.
Key Duties And Responsibilities

• Assist Director of HR in all aspects of department
• Assisting in development of policies & procedures
• Handle employee relations issues, coaching and acting as an advisor to Managers on disciplinary matters including attendance and performance
• Build strong relationships with all leaders to ensure effective execution of all HR processes
• Review payroll for correctness of data; work with finance department to ensure payment in a timely manner.
• Understanding correctly, interpreting and applying of Federal and Motana employment law
• Involved in preparation and facilitation of training courses e.g. Corrective Coaching, HR Skills for management
• Oversee application tracking system, full onboarding process, and new hire welcome experience
• Lead engagement initiatives to ensure a healthy colleague lifestyle including accommodation satisfaction, activity programming, wellness, and dining
• Oversee the end to end administration process for resignations, terminations and absconders
• Conducting and compiling of all Colleagues Exit Interviews except Executives and report any concerns to the Director, Human Resources
• Effectively handle all leave situations including emergencies
• Facilitating and organizing focus groups
• Coordinate the production of weekly/monthly/annual management information/statistics including but not limited to turnover reports, focus group data, executive bi-monthly report, exit interview data report, reporting of grievances and disciplinary issues
• Assisting with further investigation on Security reports received, including but not limited to thefts, fights, assaults, harassment and grievance
• Overseeing the HR Department with all ‘day to day’ processes
• To be on the “on call” shift as rostered
• Any other tasks as assigned by the Director, Human Resources or the General Manager

Skills, Experience & Educational Requirements

• Bachelor’s Degree in Human Resources Management preferred
• Minimum of 3 years’ experience in a similar appointment/ capacity within luxury hospitality industry.
• SHRM-CP or PHR Certification required
• Must demonstrate a high level of integrity and patience, as well as strong leadership abiliites
• Must have a positive demeanor and approach all interactions in an optimistic manner
• Ability to effectively handle challenging colleague related situations
• Ability to work through situations with colleagues while maintaining focus on business objectives
• Ability to make unfavorable decisions based on policies, standards and precedents
• A team-player who is hands-on, proactive and results-oriented with excellent interpersonal and presentation skills
• Excellent communication skills, able to communicate in English fluently
• Proficient with HRIS and MS Office applications

Physical Requirements

• Constant sitting, standing, walking, stooping, and bending in an office environment
• Constant typing, looking at computer screens, speaking on a telephone, and utilizing other electronic equipment
• Occasionally required to lift and carry up to 25lbs
• Occasionally required to work in outdoor environments which may present extreme weather conditions such as snow, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime.
You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.