Position Summary: The Inside Project Coordinator position provides support to managers, other employees, and Customers by handling a variety of tasks to ensure that all interactions between the Company and others are positive and productive. OP is looking for a focused driven, detail-oriented person with excellent communication skills and the ability to handle a rapidly changing work environment. Candidates should be professional, polite, and attentive while also being accurate. The right candidate will be capable of handling a variety of challenges and should possess a genuine desire to meet the needs of others.

ESSENTIAL JOB RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty adequately. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description:

 o Support ongoing service program:

o Monitor and implement customer generated tickets.

o Create new Job in CRM system.

o Communicate and coordinate work with internal team, appropriate partners and corporate customers.

o Work with team to provide necessary technical information to partners as needed.

o Confirm Scheduling of partners and update ticketing software

o Follow up on work, request and manage additional work quotes from partners as needed.

o Confirm completion of work and update ticketing system

o Coordinate and validate invoicing from partners.

o Work with team to finalize invoicing to customer.

o Close out ticket and project

o Work with Management to support/provide metrics and job activity reporting as needed

Ø Support Special projects division:

o Implement and add Jobs in internal system.

o Coordinate with Operations team on project details, contracts, and processes.

o Work with suppliers and manage orders and delivery schedules of equipment.

o Coordinate with Partners and develop scheduling and documentation of work.

o Work with Operations to support technical job documents (MOPS, SOWS and closeout documents)

o Work with Operations when needed to manage and coordinate shipments of material and equipment, track and confirm receipt.

o Support Operations team in closing out project with corporate customers.

o Coordinate and confirm partners and suppliers invoicing are accurate and provided in a timely manner.

o Work with Operations team on preparing invoicing and Upload invoicing to customers.