Job Overview:
We are seeking a friendly, detail-orientated Front Desk Receptionist to join our team. The ideal candidate should have a passion for customer service and excellent organizational skills. This position offers the opportunity to work in a dynamic environment and interact with a diverse group of individuals. Part-time schedule: Monday, Wednesday and Thursday 5:30-8:30pm.

RESPONSIBILITIES/DUTIES:

• Keeps a good attitude and right heart when dealing with a variety of customers
• Enters class attendance and processes payment for classes
• Welcomes new students with a warm and friendly interaction, passes out new student paperwork, and enters it into the system
• Answers phone calls, returns voicemails, and sits at desk to answer questions about studio from customers and potential customers
• Maintains calendar of events and helps with scheduling performance practices, teachers for foundations classes, studio events, and community events
• Makes copies, stocks studio items, helps with setup, and helps with other administrative tasks as they arise
• Updates the website as needed
• Engages in community outreach: researches community events and sends emails to organizers looking for ways to connect studio to the community
• Takes photos and videos of what's happening in studio and otherwise assists with marketing/social media efforts

ANTICIPATED TIME COMMITMENTS:

• Working front desk: Every Monday, Wednesday & Thursday, 5:30pm - 8:30pm (9 hours per week)
• Administrative tasks: Work can be done remotely on personal devices if not able to complete while classes are happening (2-3 hours per week)
• Participating in meetings/training: as needed
• Find replacement when necessary with coordination of instructors.

REQUIREMENTS:

• Previous experience as a front desk receptionist or in a similar role preferred
• Able to perform computer functions
• Able to track attendance
• Organized
• Friendly
• Dependable
• Good attitude
• Some Spanish speaking proficiency preferred

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 9 per week

Schedule:

• 4 hour shift
• Evening shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Minneapolis, MN 55421 (Required)

Ability to Relocate:

• Minneapolis, MN 55421: Relocate before starting work (Required)

Work Location: In person