1 NOC Technician Job in Lancaster, PA
one2one is Hiring a NOC Technician Near Lancaster, PA
Job Expectations:
- Utilize the service ticket system to log all requests, activities, and labor
- Communicate professionally with customers and internal staff
- Troubleshoot/resolve reported issues with client-facing services
- Aid clients with basic use of common applications and operating systems
- Manage user profiles and resolve file permissions and file access issues
- Monitor the operational support systems to proactively identify service-impacting events relating to IT, network, and facility conditions
- Onboard clients into established ONE 2 ONE Services Environment
- Perform backup restoration and malware and virus remediation
- Escalate problems to the appropriate support disciplines within the organization or to vendors to achieve issue resolution
- Develop/modify client-centric operating procedures and other documentation as new services are developed and deployed
- Deploy, troubleshoot, and repair hardware and software on site and at ONE 2 ONE's facilities
- Minimal local travel to client sites to perform various IT-related tasks
- 1-2 years related IT Service Desk experience (or similar IT experience)
- 1-2 years troubleshooting connectivity on desktop PCs, Macs, and Windows Servers via remote applications
- Strong Active Directory administration skills
- Experience in user administration in MS Exchange
- Strong competency deploying and supporting the Microsoft Operating Systems
- Above average competency with the Microsoft Office suite of products
- Functional knowledge of TCP/IP, routing, switching, subnetting, etc
- Knowledge and experience troubleshooting SMB firewalls and basic networking equipment (routers, switches, wireless access points)
- Medical, Dental, & Vision with Employer Contribution
- 401K with Employer Match
- Paid Time Off
- Volunteer Time Off
- Employee Assistance Program
Job Summary
Full Time
Scientific Services
$67k-87k (estimate)
06/07/2023
10/22/2024
one2onementor.org
MINNEAPOLIS, MN
25 - 50
2013
STEFAN VAN
<$5M
Scientific Services
Related Companies
The job skills required for NOC Technician include Troubleshooting, Networking, Network Operations, TCP/IP, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a NOC Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by NOC Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for NOC Technician positions, which can be used as a reference in future career path planning. As a NOC Technician, it can be promoted into senior positions as a Network Control Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary NOC Technician. You can explore the career advancement for a NOC Technician below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
