• Conduct thorough inspections of damaged vehicles and prepare accurate repair estimates.
• Communicate with customers to explain repair processes, estimate costs, and answer any questions or concerns.
• Liaise with insurance companies to negotiate repair estimates and ensure timely claims processing.
• Schedule appointments, manage appointments, and coordinate vehicle drop-off and pick-up.
• Maintain organized records of customer information, repair estimates, invoices, and insurance documentation.
• Assist with general office duties including answering phone calls, responding to emails, and managing office supplies.
• Collaborate with the repair team to prioritize workload and ensure timely completion of repairs.
• Uphold company standards for quality, safety, and customer satisfaction.

• Proven experience as a collision estimator or in a similar role in the automotive industry.
• Strong understanding of collision repair techniques, parts, and labor costs.
• Proficiency in using computerized estimating systems (e.g., CCC ONE, Audatex, Mitchell).
• Excellent communication and customer service skills.
• Detail-oriented with the ability to accurately assess vehicle damage and prepare comprehensive repair estimates.
• Solid organizational and multitasking abilities.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Familiarity with office equipment and procedures.

• Competitive salary commensurate with experience.
• Paid time off and holidays.
•  Opportunities for career advancement and professional development.

Job Summary