7 patient service representative heart and vascular Jobs in billings, mt
Meduitrcm is Hiring a Patient Service Representative Near Billings, MT
** Patient Service Representative**
**Job Category****:** Non Exempt Admnistrative **Requisition Number****:** PATIE001536 Showing 1 location **Job Details**
**Description**
Education/Experience
High school diploma or GED required
Prefer some college
Prefer minimum of two years of work experience in customer service or healthcare office setting with familiarity with medical billing cycles, processes and procedures
Essential Job Functions
Follow established procedures to resolve patient account balances utilizing available technologies
Take inbound calls from and make outbound calls to patients or guarantors for the purpose of making payment arrangements for account balances on behalf of client hospitals or clinics;
Electronically document conversations held with responsible parties on Company and/or client systems
Communicate financial responsibility detail to patients; communicate confusing and/or difficult financial issues to patients in a non-threatening and helpful manner
Accurately determine patient eligibility for financial assistance programs and bank loans, where available; provide assistance to patients in completing necessary paperwork for available programs; obtain all necessary documentation to resolve an account
Provide follow-up on suspended accounts according to established procedures
Professionally interact with client staff and patients and guarantors
Promptly respond to phone messages; promptly respond to client or patient concerns or problems
Conform to all confidentiality and third party liability laws
Ensure appropriate steps are taken so accounts receive due attention
Ability to work during normal business hours; work a regular and reliable schedule
Accurately track daily, weekly, and monthly productivity to exhibit contributions toward departmental
Identify and report all opportunities to improve work processes to management or supervisory staff
Perform other tasks as assigned by competent authority
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills
Provide excellent customer service on behalf of clients in a variety of situations including those that escalate
Exceptional interpersonal, organizational, business communication and time management skills
Proficient in basic PC applications; proficient in internal and client systems as needed; update and note account information; type at least 45 WPM; proficient with 10-key; become proficient in multiple client software systems as assigned
Strong attention to detail and follow-up skills
Understand and comply with organizational policies, procedures and systems
Operate office equipment e.g. copier, fax, phone system, and recording system; understand and proficiently use IVR (if applicable), internet as required, voice mail, hospital patient accounting systems, and other required technologies
Excellent math skills with ability to perform calculations, balance and reconcile figures
Efficiently perform multiple tasks and shift priorities on short notice to respond to inventory changes
Physical Demands
The position requires prolonged periods of sitting, some bending, stooping and stretching. Requires coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other office equipment. Work is performed in an office environment.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$39k-52k (estimate)
06/12/2024
06/27/2024
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
